As a student success adviser, you will assist 400 to 500 students in preparing for professional careers by creating a positive environment and monitoring their progress. You will achieve this goal through a regular communication plan that involves proactive outreach to identified students through the early alert program, providing counsel, and answering questions related to the financial aid process. You will also collaborate with various offices – including admission, bursar, student involvement, career and alumni success, counseling, etc. – to develop programs that promote student retention.

As a student success adviser, you will aid students with the major/minor selection process and communicate academic and campus policies to them. You will develop a program for students to learn relevant software, including degree audit, MySCAD, and web registration. Responsibilities include overseeing First-Year Experience courses, participating in SCADbound Summer Experiences to meet with new students and parents before enrollment, and assisting students with all aspects of registration. Regular communication with department chairs and faculty regarding curriculum, course needs, academic policies, and advising procedures is required. Additionally, in this position, you will participate in curriculum and catalog reviews, document student contacts in Salesforce, and coordinate with other offices in student success.

The successful candidate will possess an in-depth understanding of academic programs associated with their assigned caseload and a working knowledge of all offered undergraduate programs. The candidate should have excellent communication, organization, and collaboration skills. They must also be able to meet deadlines, work independently, and thrive in a fast-paced environment.

Minimum Qualifications:      

• Bachelor's degree 

Preferred Qualifications:      

• Master's degree
• Experience in advising, financial aid, or counseling in higher education
• Microsoft Office, Outlook, Banner proficiency

Travel Required:  

•    Less than 10%

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.    

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.