As a front-of-house manager at Bobbie’s, you will ensure that staff are prepared, focused, and motivated to deliver the best possible customer service. You will establish and maintain clear communication between the kitchen and the servers and ensure compliance with sanitation and safety regulations. Among other responsibilities, you will train, discipline, and evaluate staff, providing feedback to improve performance. You will also oversee cash transactions, including refunds, discounts, and comps. You may be assigned additional duties at any time.

The ideal candidate demonstrates strong managerial, leadership, and customer service skills. They also possess excellent interpersonal and organizational abilities, as well as strong supervisory skills. The candidate can thrive in a fast-paced environment. 

Minimum qualifications:  

• High school diploma or equivalent
• At least two years of experience in a supervisory role in the restaurant industry
• Experience in restaurant management
• Proficient with restaurant management software and point-of-sale systems

Preferred qualifications: 

• Familiarity with the Toast software

Certificates, licenses, and registrations:

• Valid driver’s license
• Acceptance as a SCAD-authorized driver

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.