As an assistant director of graduate admission, you will travel extensively to strategically identified areas, representing SCAD to prospective students and fostering ongoing professional and institutional relationships. This includes participation in school-specific initiatives, information sessions, college fairs, conferences, and other recruitment events. At these events, you will represent SCAD with the highest degree of professional conduct in compliance with National Association for College Admission Counseling (NACAC) guidelines and deliver creative, engaging classroom presentations. You will follow up with prospective students using various methods to discuss their interests and questions about university opportunities to ensure they are the right fit for SCAD. Additionally, you will hold scheduled one-on-one appointments with them to provide information on the application process and portfolio counseling. 

In this position, you will monitor regular application and enrollment reports to assess the effectiveness of initiatives and inform future planning. You will proactively communicate with applicants and admitted students on an established schedule, encourage them to visit the university, and manage active applicant files. Among other duties, you will prepare applications for admission committee review, manage a daily telephone appointment schedule using Appointment PLUS, and assist with on-campus activities (e.g., lead tours, staff programs, cover LivePerson shifts, and participate in training). You will also handle a large volume of daily calls and emails from prospective students to answer their questions.

In this role, you will serve as the primary financial aid contact for new students, ensuring they understand the federal aid process and assisting with financial planning. You will create and maintain an individual travel calendar in Outlook, providing access to the executive director and the assistant to the executive director. Responsibilities include accurate record management, Salesforce data and travel management entry in compliance with FERPA, and oversight of educator contact information. Among other duties, you will take an active role in admission training, provide mentorship to new staff members, and regularly provide feedback to leadership.

As an assistant director, you will strive to increase positive awareness of SCAD in your assigned area through the development of strong professional relationships with teachers, counselors, and advisers. You will also invite educators to attend SCAD Educator Forum, where you will serve as a host. Among other duties, you will leverage alumni and parent ambassadors to support university recruitment efforts; stay informed about university policies, events, awards, and programs to provide accurate information; and share relevant updates with staff. Similarly, you will build strong partnerships with admission advisers to involve them in recruitment activities.

The ideal candidate demonstrates excellent organizational and communication skills — both written and verbal. They have a positive attitude, pay close attention to detail and can think strategically to achieve goals. The candidate must work well under pressure and can shift focus quickly, remaining flexible throughout the recruitment year to support institutional and personal growth.

Minimum qualifications:  

• Bachelor’s degree
• Ability to participate in special events and evening or weekend work as needed

Preferred qualifications: 

• Master’s degree

Travel required:

• 20–40%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.