Position Title: Student Ambassador

Department: Undergraduate Recruit & Admissions

Advertised Pay: 12.00

Campus Location: Washburn University

Position Summary: Student Ambassadors are enthusiastic and spirited Ichabods who share their love for Washburn University by serving as front-facing student representatives of the Washburn Community of Learning. Student Ambassadors support the mission and operations of the Office of Recruitment and Admissions. They are regularly the first point of contact for prospective students and families and are expected to provide a positive representation of Washburn in an engaging manner through personal connection and storytelling. Student Ambassadors perform a variety of tasks including greeting visitors, providing high-level customer service, giving campus tours, assisting in the execution of campus visits and recruitment events, communicating via phone with prospective students and families, and assisting admissions professional staff with other tasks and projects. The roles and responsibilities of Student Ambassadors are mission-critical to the successful operation of the Office of Recruitment and Admissions.

Essential Functions:
Serve as a front-facing student representative of the Washburn Community of Learning and represent Washburn in a positive manner.
Assist in recruiting prospective students and their families.
Share your Washburn experience in an enthusiastic, spirited and engaging manner.
Make meaningful connections between a prospective student’s desired college experience and the opportunities Washburn can provide them.
Learn and recite Washburn history, facts, resources and helpful tips.
Give at least one campus tour per week and five recruitment visit event tours over the course of each semester.
Assist in the execution of prospective student campus visits and recruitment events.
Learn and understand the Washburn recruiting and admissions process and timeline and help guide prospective students through it as needed.
Assist the Office Coordinator with daily office tasks.
Provide high-level customer service.
Learn to effectively use Ellucian CRM Recruit and ERP Banner software.
Spend at least one hour per week on prospective student recruitment and outreach by communicating via phone with prospective students and families.
Process and input prospective student information.
Assist recruitment and admissions professional staff with other tasks and projects.
Perform additional job-related duties as assigned.

Required Qualifications:
Enrolled at Washburn University or Washburn Tech.
In good academic standing with the University.
Ability to communicate effectively and confidently to all individuals and to large groups.
Ability to navigate campus and give an effective tour in one hour or less.

Preferred Qualifications:
Membership in at least one Washburn Student Organization or Club

Hourly Varies/Shift   
Background Check Required