General Summary

The Graduate Assistant’s primary responsibility is ensuring the smooth operation of an assigned area.  Must demonstrate initiative and be proactive when solving problems. They must be able to answer questions and resolve issues with accuracy and respond to all inquiries in a timely manner.  They must also be confident, courteous, respectful, and sincere in the desire to meet customer needs.  

The Graduate Assistant will assist with planning, organizing, administering, implementing, and evaluating specific recreation activities and programs.  To accomplish these goals, the Graduate Assistant will have to enforce policies and procedures while delegating responsibility, assigning special duties, and solving problems.

Principal Duties and Responsibilities

• Assist Rec/IM facility and Jones Natatorium reservations
• Manage Rec/IM facility and aquatic special events 
• Assist in the oversight and training of Rec/IM student employees
• Assist in the hiring, training, evaluating, scheduling, and managing of staff
• Assist in the oversight and training of lifeguards and pool assistants
• Assist Aquatics Coordinator in basic maintenance of Jones Pool
• Serve as Facility Supervisor and/or Lifeguard when needed
• Monitor employee attendance, behavior, and evaluation for above assigned areas
• Enter/update schedules on employee scheduling program
• Communicate any concerns with professional staff
• Assist professional staff as needed and other duties as assigned 
• Work cohesively with student employees and professional staff to foster a positive work environment
• Enforce departmental policies and procedures
• Other duties as assigned

Minimum Qualifications:

Knowledge of recreation/intramural programs and administrative duties, typically acquired through a degree or work experience.

Certification in CPR/AED and Standard First Aid (or within first three months of employment).

Lifeguard Certification (or within first three months of employment).

Proficiency in Microsoft Office, FUSION.

Excellent leadership, communication, and customer service skills.

Preferred Qualifications:

Previous experience in Recreational/Intramural Sports such as Intramural Sports, Facility Management, Special Events, and Marketing is desired.