Patient Services Team Leader

Job no: 534966
Work type: Permanent
Location: Bruce
Categories: Administration & Office Support

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Calvary Bruce Private Hospital

Patient Services Team Leader

  • Progress with purpose at one of Australia’s largest health care providers
  • Get ahead with salary packaging, benefits and professional development in a supportive team environment
  • Permanent Full Time Opportunity
About the role
 

We’re looking for a motivated Team Leader to support, inspire, and lead our administration team. The ideal candidate will lead by example, be solution-focused, and provide clear guidance and support to staff as needed.

As the Patient Services Team Leader, you will work closely with the Patient Services Manager to coordinate and supervise the daily operations of key hospital administration functions, including bookings, patient services, ward clerks, medical records, and coding. You will also play a key role in onboarding and training new staff, ensuring a consistent and high-quality service across the team.

 
Your main duties will include:
  • Lead, support, and mentor a team of administrative staff
  • Monitor team performance and provide regular feedback and training
  • Contribute to continuous improvement initiatives
About you
 
  • Well-developed understanding of hospital business processes, procedures
  • Experience in the management of staff with highly developed IT skills 
  • Demonstrated ability in leading a team in a busy work environment with a focus on meeting prescribed deadlines, and managing interpersonal issues with the team
  • Currently possess or able to obtain WWVP (Work With Venerable People Card)
For further information please contact Dzemala Letic, Director of Finance on dzemala.letic@calvarycare.org.au
 
Why work for Calvary?
 
At Calvary, our staff matter. 
 
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
 
Your benefits: 
  • NFP salary packaging benefits, discounted health insurance and gym memberships 
  • Paid parental leave 
  • Training, development pathways and career opportunities
  • Flexible hours that make sense for you
As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.
 
Please note the following:
  • As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
  • You will be required to provide evidence of immunisation as required for your role.
 

Position Description

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

Apply now

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