Who we are

REMONDIS is one of the world’s largest recycling, waste services, and water companies. As the industry evolves at a rapid pace, REMONDIS is leading the way by delivering cutting-edge infrastructure and customer solutions that drive the circular economy.

Our customers are at the heart of our business. In this dynamic role, you’ll have the chance to showcase your relationship-building and organisational skills, supported by an experienced management team, while contributing to a company that is deeply committed to environmental sustainability.

What You’ll Love

Step into a role where you are empowered to work independently, while being fully supported to achieve key team goals.

Key Responsibilities

• Manage customer accounts and oversee cash collections
• Respond promptly and accurately to customer enquiries about account status
• Develop and maintain strong relationships with both customers and internal stakeholders
• Assist customer service teams with resolving account disputes
• Prepare and update stop service lists and related data
• Engage directly with customers to process outstanding invoices and meet KPI targets
• Work closely with colleagues and leadership to reduce aged debt and minimise financial risk

What You’ll Bring

• Proven experience in high-volume B2B collections, with strong reconciliation abilities
• A customer-first mindset and the ability to build trust and rapport
• Strong analytical and problem-solving skills
• Excellent time management and organisational skills, with a sense of urgency
• Clear and confident communication skills
• Ability to work independently, make decisions, and escalate where necessary
• Tech-savviness and a willingness to learn new systems
• Experience in the waste industry is a bonus, but what really matters is your motivation, drive, and resilience in a fast-paced environment

Why You’ll Stay

A Supportive Team: Join passionate professionals who genuinely care about your growth.
Autonomy: You’re trusted to take ownership and deliver great outcomes.
Meaningful Work: Make a tangible impact on the environment, the community, and businesses.
Career Progression: With ongoing growth comes real career development opportunities. Your future with REMONDIS is bright.

Ready to Join Us?

To apply, you’ll need proof of your right to work in Australia. The recruitment process includes a police check and a pre-employment medical, including drug and alcohol testing in line with industry standards.

REMONDIS is an Equal Opportunity Employer. We encourage applicants from all backgrounds, especially Aboriginal and Torres Strait Islander peoples, to apply and become part of our diverse and inclusive workforce.