Grow your career in the intoxicating buzz of a living and breathing airport environment!

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Aelia Duty Free is your retailer to shop for duty free and tax-free goods when you fly.

Spoil yourself or find the perfect gift from leading brands including Johnnie Walker, Moët & Chandon, Bombay Sapphire, Viktor & Rolf, Dior and Lancôme. Experience premium goods on offer including wine, souvenirs, and local delights as well as travel retail exclusives across spirits, wine, confectionery, tech accessories, fragrance, makeup and skincare.

The Role:

We’re looking for Casual Retail Assistants to join our team at Cairns Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

*Shifts can vary 4am-12pm, majority are 8am-1pm but some evenings as well. Flexibility is key!

What You’ll Do:
✅ Deliver outstanding customer service & expert product recommendations
✅ Stay ahead of trends with ongoing professional training
✅ Keep the store looking vibrant & well-stocked
✅ Process transactions smoothly & efficiently
✅ Assist customers with queries in a friendly, professional manner

What We’re Looking For:
💖 Passion for customer service & sales
✅ Bilingual in Mandarin/Japanese a great bonus!
🗣️ Confident communicator with a positive attitude
👔 Well-groomed & professionally presented 
🎓 Liquor/selling experience? Great!
⏰ Flexible availability on days (early mornings, nights, weekends & holidays)
🪪 Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

🚗 Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 APPLY NOW and let’s make travel retail magic together! ✨