Grow your career in the intoxicating buzz of a living and breathing airport environment! ✈️

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Our Bound store is more than just a café, it’s a place for travellers to pause, enjoy quality coffee and light meals, and feel refreshed on their journey. Alongside the café, the store offers a diverse retail experience, from the latest good reads and news to travel essentials, tech accessories, and even local gins and spirits.

As our Store Manager, you’ll bring together a love of hospitality with a passion for retail, creating a space where customers can relax, browse, and shop for everything they need before they fly.

As our Full-Time Store Manager, you’ll lead from the front, creating a welcoming space where great service and style set the tone. With a focus on delivering memorable customer experiences, you’ll guide and develop your team to achieve their best, while keeping store operations running smoothly and to the highest standard. This is a hands-on role where your leadership, eye for detail, and ability to build strong connections will shape both the customer journey and the team culture every day.

What You’ll Do:
✅ Be the face of the store – set the standard for service and style
✅ Create meaningful connections with customers – every transaction counts
✅ Lead, coach, and inspire your team to hit targets and shine
✅ Manage store operations with accountability and attention to detail
✅ Uphold exceptional presentation and brand standards
✅ Foster a respectful, values-led culture every day
✅ Maintain food safety standards and ensure compliance at all times
✅ Bring forward fresh menu ideas and contribute to new activations that enhance the café experience

What We’re Looking For:
💼 Experience in a similar leadership role in a high-energy retail environment
✅ Experience in a retail and or hospitality leadership environment a great bonus
🗣️ Strong communication and coaching abilities
🎯 Confidence to take initiative and own your role
🖐️ A “hands-on” leader who thrives in a team setting
⏰ Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays) - 
🪪 Valid working rights & eligibility to obtain an Aviation Security ID Card

Not ticking every box? That's okay - we're committed to supporting the right candidate with training and development to help bridge any skills or experience gaps!

Perks & Benefits:

✈️ Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
✈️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
✈️ Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
✈️ Professional Growth & Education - Access to further educational development opportunities to support your long-term career goals
✈️ Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
✈️ Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
✈️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 Ready to take your leadership to new heights? APPLY NOW and join a team where your passion and personality take centre stage!