Shaping the Future of Travel Retail - Through your words!

Are you a strategic storyteller with the commercial acumen to drive sales growth across travel retail in the Pacific? Join LagardèreAWPL, the leading travel retail operator in the region. We are looking for a Marketing & Communications Manager to step into a newly created, high-impact role driving our internal narrative and external reputation

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

As our Communications lead, you will be the voice of our business. This is a dual-focus role: you will lead the communications strategy for our business, overseeing internal and external communications, plus manage the marketing efforts for our prestigious Duty-Free division across six Airports.

You will act as a bridge between our head office support staff, executive team, our airport partners, and our 2,000+ store team members across Australia and New Zealand.

What You’ll Do:
✅ Duty Free Strategic Lead: Develop and execute bespoke marketing activity for our Duty Free and Luxury pillars, ensuring a premium brand voice that aligns with global standards.
✅ Airport & Stakeholder Relations: Manage high-level communications with airport partners, including the preparation of media releases and industry announcements.
✅ Digital Presence: Take full ownership of the corporate website and LinkedIn presence, ensuring our digital footprint reflects our position as an industry innovator.
✅ Internal Narrative: Lead company-wide updates to foster engagement across a diverse, dispersed workforce from the support office to the shop floor.
✅ CSR & PEPS Program: Drive our Corporate Social Responsibility initiatives as part of the global PEPS program, ensuring our commitment to the planet and people is at the forefront of our story.
✅ Executive Support: Serve as a strategic writer and advisor to the CEO and COO, crafting executive-level presentations, keynote speeches, and board reports.

What We’re Looking For:
You are a mid-to-senior professional with 5–8 years of experience in corporate communications, PR, or strategic marketing. You think "big picture" who understands how a well-timed media release or a sharp company update.

✅ Experience: Proven track record in a fast-paced retail or travel environment highly desirable.
✅ Stakeholder Management: The confidence to advise senior leadership and manage complex relationships with external partners.
✅ Agility: The ability to pivot from writing a high-level corporate presentation to managing a viral media event (like a visiting possum in Hobart Store Airport!) without missing a beat.
✅ Detail-Oriented: A perfectionist’s eye for tone, brand consistency, and visual presentation.

Perks & Benefits:

🏠 Hybrid Working – Enjoy flexible start and finish times, with the opportunity to work from home one day per week
🛍️ Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
🚀 Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
🤝 Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 APPLY NOW and let’s make travel retail magic together!