Lead the change. Shape the culture. Build the future. 

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team! 

The Role:

Reporting to the CEO and sitting on the Executive Leadership Team, the CHRO ANZ holds enterprise-wide accountability for building, modernising, and leading the HR function across Australia and New Zealand. You will drive a phased transformation roadmap including HRIS implementation, an expanded HRBP structure, a new ER & Compliance function, and the future addition of a Compensation & Benefits capability, while leading a current team of 9 across all major HR disciplines. 

What You’ll Do: 

✅ Develop and execute an ANZ people strategy aligned to commercial priorities and Lagardère Group frameworks 
✅ Sponsor and lead HRIS implementation; establish data-driven HR operations and board-ready reporting 
✅ Lead organisational design, workforce planning, and succession pipeline development 
✅ Provide executive oversight of complex ER matters; ensure full AU/NZ legislative and award compliance 
✅ Oversee WHS obligations and psychosocial risk management 
✅ Partner with Lagardère Travel Retail Global HR (Paris) on Group-wide people initiatives 
✅ Lead, develop, and inspire a team of 9 across specialist HR functions 

Qualifications & Experience: 

✅ 5+ years of senior HR leadership; at least 3 years at executive level 
✅ Multi-site, customer-facing industry background such as retail, travel, hospitality, or similar 
✅ Proven HRIS implementation or HR transformation experience 
✅ Deep ER and employment law knowledge across Australia and/or New Zealand 
✅ Commercially astute with strong executive presence and influencing capability 
✅ Data-literate; able to drive evidence-based decisions and executive reporting 
✅ Tertiary qualifications in HR or Business (required); CAHRI or post-graduate qualifications (advantageous) 

What's on offer? 

✅ CEO-reporting executive role with ELT membership 
✅ Lead a full-scale people function transformation with committed executive sponsorship 
✅ Global partnership with Lagardère Travel Retail (Paris) 
✅ Competitive executive remuneration; details shared with shortlisted candidates 
✅ Sydney CBD base (access out of Town Hall Train Station) with ANZ travel 

Perks & Benefits: 

🏠 Flexible Working – Flexible start and finish times, with the opportunity to work from home, one day per week 
🛍️ Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages 
🚀 Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network 
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements 
💆‍♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave Day 
🤝 Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it 

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 APPLY NOW and let’s make travel retail magic together!