Full Time DFS Retail Assistant | Queenstown Airport

Job no: 496770
Work type: Full time
Location: Queenstown Airport
Categories: Customer Service & Retail

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Passion for retail and fast-paced environment? Join our Duty Free!

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!


The Role:

Our Duty-Free store needs your passion for retail! 

We’re looking for a Full-Time Retail Assistant to join our team at Queenstown Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

This is a morning shift role 4:45am - 1:15pm from Tuesday to Saturday.

Working in a Duty free in our international departures store means that you will be selling a wide category of products including local wines, fragrances, confectionary, tobacco, sunglasses etc...
In this fast-paced environment, you will deal with international travellers, and to offer the best possible customer experience, you will have to be positive, enthusiastic and share our absolute love for travel retail.

What You’ll Do:
✅ Deliver outstanding customer service & expert product recommendations
✅ Stay ahead of trends with ongoing professional training
✅ Keep the store looking vibrant & well-stocked
✅ Process transactions smoothly & efficiently
✅ Assist customers with queries in a friendly, professional manner


What We’re Looking For:
✅ Passion for customer service & sales
✅ Confident communicator with a positive attitude
✅ Well-groomed & professionally presented 
✅ Previous experience in retail highly desirable 
✅ Flexible availability (early mornings, nights, weekends & holidays)
✅ Valid working rights & ability to obtain an Aviation Security ID Card


Perks & Benefits:

🚗 Parking – Based on location we offer free/subsidised airport parking for our employees
✈️ Dynamic Airport Environment – Work where no two days are the same
🛍️ Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
🚀 Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
🤝 Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it


We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.


📢 APPLY NOW and let’s make travel retail magic together!

Advertised: New Zealand Standard Time
Application close:

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