Job Summary

Big Sandy Community and Technical College is seeking a Student Affairs Assistant III to provide quality customer services to current and prospective students in regard to their records, transcripts, applications to selective admissions programs and graduation/degree requirement audits; and provide information related to the individual student accounts to college departments on request.

Job Duties:

• Provides customer service to prospective, current, and former students including current student information or Legacy records (grades, address updates, verification of program plan, assigned advisors, post transcript fees, or general questions).
• Work with the National Student Clearing House to process Incoming/Outgoing transcripts.
• Assists students with registration issues and requesting and distributing student transcripts.
• Enters evaluated transcripts into PeopleSoft in a timely manner, at most 48 hours.
• Conducts graduation and degree audits and corrects CPE errors as needed.
• Prepares, receives, reviews, and maintains department records and/or documents.
• Compiles student data for applicants to selective admission program for review by selection committees.
• Assists with priority and general registration.
• Performs various data entry and clerical duties to maintain accurate student records.
• Demonstrates an ability to work independently and exercise good judgment.
• Possesses excellent verbal and written communication skills.
• Provides outstanding customer service.
• Other duties as assigned.
  

Minimum Qualifications:

Associate degree and three years related work experience. 

Preferred Qualifications:

Additional Skills Requested:

Proficiency in Microsoft Office applications, especially Excel and Word. Comfortable working in computer databases and dashboards.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.