Job Summary

The Tutoring Coordinator provides support to the area of Student Success & Retention. The Coordinator will primarily assist with managing BCTC’s Learning Supports, including Tutoring Services, Writing Center, Tutors, and Student Workers across 7 campuses and online. The Coordinator will assist the Director of Student Success/Tutoring with the hiring, training, and supervision of tutors and support the promotion of BCTC Tutoring services across the institution. The Tutoring Coordinator reports to the Director of Student Success/Tutoring.

Job Duties:

1. Co-supervises, trains, and recruits BCTC Learning Support tutors across all campuses, including high school partners, and online.
2. Assists with management of all tutoring spaces, equipment, supplies, and operational structures, across all campuses.
3. Assists with maintaining tutoring data collection and managing the online tutoring platform (Penji).
4. Monitors and responds to student, faculty, staff inquiries, requests for assistance, and referrals through the Tutoring Email and Early Alert/Starfish.
5. Assists with management, promotion, training, and data collection related to Spotlight Instruction Series, including working directly with faculty and staff across the institution.
6. Develop and facilitate workshops and presentations to promote services and best practices related to Tutoring and Success & Retention activities for faculty, staff, and students.
7. Assists Director of Student Success/Tutoring with evaluation and continued improvement of BCTC Learning Supports and development of new protocols or initiatives to best meet the needs of students, faculty, and staff.
8. Support promotion and marketing of BCTC Learning Supports and Success & Retention activities during college resource fairs, student events, and other area-related activities (i.e. tabling).
9. Actively supports the mission of a comprehensive community and technical college and completes duties and responsibilities in compliance with college standards and policies.
10. Assumes other duties and responsibilities as assigned.

Minimum Qualifications:

• Bachelor’s degree or Associate’s degree and two (2) years related experience
• Demonstrated ability to work independently and collaboratively with others.
• Strong interpersonal and communication skills.
• Commitment to the mission of the comprehensive community and technical college.
 

Preferred Qualifications:

• Bachelor’s degree in education, social work, communications, or community leadership
• At least two years of experience in teaching, student support services, or tutoring.
• Basic data analysis skills and proficiency with Excel.
• Strong computer skills and the ability to quickly learn new software are strongly desired.
• Experience supervising student employees strongly desired.
• Demonstrated knowledge of current and promising practices for student learning, development, and retention.

Additional Skills Requested:

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.