Job Summary

The primary purpose of the part time Admissions Coordinator II is to provide clerical support to evaluate applications and enter admissions data to serve Hopkinsville Community College’s goal of recruiting and enrolling students.

Job Duties:

1. Provide positive customer service at the Hopkinsville & Ft. Campbell Admissions counters in person, on the phone, or via email. Assist students with admission inquiries, provide new students with information about programs, admissions, and the enrollment process.
2. Process student requests at the service counter and those submitted via online request or email (add/drop students from courses, process change of majors/information updates, update student’s personal records with correct information).
3. Process and distribute admissions/recruitment mail, enter high school transcripts, test scores, and KDE numbers (where applicable) into PeopleSoft.
4. Process the suspended and/or submitted-with-errors applications.
5. Run the query for WebAPPS and color code each student based on specified criteria.
6. Assist with resolving CPE errors, working the ACT suspense file, dropping for nonpayment, and working the KYOTE suspense file. Responsible for replying to student inquiries from the Admission e-mail account. Assist with printing of transcripts, on demand transcripts, and enrollment verifications.
7. Scan and upload student documents into OnBase. Periodically verify required documentation for student accounts.
8. Assist with special events and programs, serve on college committees, and support the Student Services team.
9. Other duties as assigned by Director of Admissions.

Minimum Qualifications:

1. High school degree and one year related work experience, or equivalent. Associate degree preferred.
2. Excellent customer service skills/soft-skills, attention to detail, use of technology and communication skills.
3. Professional, outgoing personality, and familiar with general student services functions.
4. Ability to multi-task in an open office environment and respond to issues and concerns that affect the department, along with other college departments.
5. Ability to work a flexible work schedule and campus locations, and ability to work 24 hours per week as scheduled.
 

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.