Job Summary

The Department of Access and Community Engagement at Jefferson Community and Technical College is seeking an innovative, passionate student champion to serve as Lead for the HUB. This position reports to the Assistant Vice President for Student Affairs and is responsible for creating and implementing holistic student support services.

Job Duties:

The HUB is committed to transforming the lives of Jefferson students through assistance with meeting basic needs and accessing campus and community resources. The HUB aims to remove non-academic barriers to college success and contributes to educational attainment for all students.
The HUB Lead will oversee the operations of the HUB resource center and serve as a central “one stop” success coach for students facing non-academic barriers. The HUB Lead acts as a liaison between college and community resources and engages with community partners to assist students.
Responsibilities include, but are not limited to:
• Supervises the day-to-day operation of Jefferson’s Dare to Care Food Pantry at the Downtown Campus.
• Serve as the primary point of contact for the HUB with campus employees, Jefferson Foundation, and community organizations.
• Provide a warm, respectful, and safe environment that creates access and community.
• Provide case management and support for vulnerable students who may need crisis intervention, referral services, and other types of non-academic support.
• Lead and co-create programming and support for all six Jefferson campuses.
• Provide wrap-around support for students with non-academic barriers who are referred by faculty and staff and refer to appropriate community partner agencies as needed.
• Supervise HUB Student Success Coordinator, Family Scholar House Regional Director, and interns.
• Coordinate the request process for student emergency funds.
• Assist the Assistant Vice President for Student Affairs with tasks such as establishing annual budget, grant seeking and reporting, and collaborating with other offices to manage duties related to the functions of the HUB.

Minimum Qualifications:

A bachelor’s degree is required, preferably in social work, communication, psychology or a related field, and two-to-three years of related experience, or equivalent. 

Preferred Qualifications:

The preferred candidate would have previous experience working in the social services field or experience working for organizations with a mission that promotes wellness.
• Innovative, creative, resourceful, entrepreneurial, enjoys a fast-paced environment, self-starter, supervisory experience, ability to motivate and maintain interest of all students, faculty, and staff, boundary spanner- able to talk to anyone at any time in any setting. Ability to work collaboratively with all students.
• Excellent written, interpersonal, and communication skills. Experience in using technology and willingness to work flexible hours to accommodate student needs.
• Proven track record and experience in community engagement.
• Strong administrative skills, organized, and ability to balance competing priorities.
• Ability to coach students, provide triage, and follow-up.
• Authentic, relatable, accessible, and approachable to students, faculty, staff, and community members.
• Patient, persistent, and a visible passion for students and their success.

This position requires the ability to work effectively with a wide range of students, faculty, staff, and community members. Candidates who have demonstrated a strong commitment to supporting student success and engagement through guidance, support programs, or leadership are encouraged to apply. Applicants who bring a variety of perspectives and life experiences to their teaching or student work are encouraged to share those in their application materials. Jefferson Community and Technical College is committed to building a welcoming and collaborative environment for both students and employees.

Additional Skills Requested:

This position requires the supervision of two other employees.
Physical Requirements:
Regularly involves lifting, bending, or other physical exertions – often exposed to disagreeable environmental elements (heat, cold, dirt, chemicals, etc.)

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.