Job Summary

Performs intermediate financial operational duties, primarily the billing and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.

Job Duties:

• Focuses on Business Office operations involving Student Financial Accounts.
• Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection.
• Recommends adjustments and escalates problems to other departments or to higher levels.
  
• Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.
  
• Cashiering, processing student payments.
• Post and tracks manual bookstore charges.
• Reconciles daily cash receipts and prepares bank deposits.
  
• Confirms closing reports and transaction from previous business day for accuracy.
• Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.
  
• All other duties as assigned.
  

Minimum Qualifications:

• Bachelor's degree or equivalent and 2-4 years of relevant experience
  
• Excellent customer service and communication skills
  
• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
  
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
  
• Excellent verbal and written communication skills.
  
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
  
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
   

Preferred Qualifications:

• Experience handing cash and processing payments
  
• Knowledge of accounts receivable, invoicing, refunds
  
• Experience managing third-party contracts, employer-sponsored billing, or agency invoicing.
  
• Experience reconciling financial transactions and preparing deposits
  
• Understanding of bank deposit procedures and daily financial reconciliation processes.
  
• Previous experience in a community college setting

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.