Title: Community Resource Consultant

State Role Title: Prog Admin Specialist II

Hiring Range: Up to $65,000

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking two motivated individuals to serve as Community Resource Consultants. These positions will serve as subject matter experts regarding the provision of home and community-based services by developing and delivering technical programmatic assistance, mentoring, coaching, and organizational development support to DD Medicaid Waiver providers and potential providers regarding DD Community Medicaid services statewide. These positions will also build DD system capacity at the individual, provider, and system levels, participate in the on-going development of the three waivers in response to changes over time, and support the achievement of Settlement Agreement Performance Measure Indicators and additional defined measures. These are full-time teleworking positions with travel as needed to Richmond and other locations in Virginia.

Additional responsibilities include, but are not limited to:
• Providing technical assistance and training to DD providers.
• Assisting in the development of guidance materials to support the quality and availability of services.
• Representing the prevailing view of DBHDS in assigned area.
• Holding focus groups with providers interested in integrated, employment, day, and residential options to provide information, resolve barriers, and increase interest.
• Responding to provider concerns as they arise to provide information to individuals, families, providers, CSBs, and other professionals as needed.
• Consistent adherence to state and federal regulations covering the administration and execution of services provided.
• Ensuring that knowledge of regulatory requirements associated with CMS, DMAS and other applicable regulatory entities is current and appropriately applied.
• Providing summaries of work completed including Training Evaluations, Training Attendance Logs, Activity Reports, Notes, etc.

Minimum Qualifications

• Developmental disability educational knowledge and professional experience, including direct experience in the delivery of community DD services and supports.
• Understanding of best practices in DD services.
• Knowledge and experience in the implementation of quality assurance/quality enhancement (QA/QE) systems in provider agencies and/or extensive management experience with QA/QE systems.
• Ability to communicate effectively, including in writing; to develop and implement projects; to develop and sustain relationships; to work well independently, and on a team.

DBHDS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, political affiliation, disability, genetic information, age, retaliation, parental status, pregnancy, military service/status, or other non-merit factor. We commit to a diverse and inclusive workforce that is reflective of the Commonwealth of Virginia.

In addition, the Commonwealth of Virginia/DBHDS offers excellent health and life insurance benefits, access to Short-Term (STD) and Long-Term (LTD) Disability benefits, twelve (12) paid holidays and other leave benefits, and a state retirement plan with options for tax-deferred retirement savings including employer matching.

Additional Considerations

• Skilled in training and best practices, and knowledge of Virginia’s DD Community Medicaid Waiver and Targeted Case Management Services.
• Additional experience with other disabilities helpful.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration, interested applicants must apply by completing the online application. A resume may also be included with your submission. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. This position is open until filled; however, applications/resumes will begin to be reviewed within seven (7) business days of the date of this posting. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

Contact Information

Name: Shruti Tawar

Phone: N/A

Email: shruti.tawar@dbhds.virginia.gov - Inquiries Only/No Submissions to include resumes.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.