Norfolk State University’s Lyman Beecher Brooks Library is recruiting a Library Media Specialist (00172) to support the operations of the Media Services area. The position assists the Media Services Manager in managing, maintaining, and providing access to media equipment and services. The responsibilities involve supporting the acquisition, organization, storage, and utilization of media resources. This position reports to the Media Services Manager.

Essential Duties and Responsibilities:

1. Maintains Media Center computers, devices, and equipment according to established procedures and oversees loaning of computers, devices, and equipment through library systems.

2. Records usage statistics according to established procedures.

3. Set up new computers and devices to integrate with university networks.

4. Investigates options for acquiring new computers, devices, and equipment.

5. Performs inventory of Media Center resources under supervision of manager.

6. Supervises use of and maintains the equipment in the library’s makerspaces.

7. Prepares guides and conducts training on using computers, devices, equipment, and software.

8. Helps administer the library’s equipment and room reservation systems.

9. Hires, trains, manages, and evaluates student workers for the Media Center.

10. Provides excellent customer service to library patrons serving at the Information Services Desk as scheduled and/or needed.

Supervisory Responsibilities:

This position involves supervising student workers.

Qualifications Required:

High school diploma or GED or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.

• Have a working knowledge of multimedia equipment, new technologies, computers, and computer software such as Adobe Creative Cloud, Microsoft Office suite, etc.

• Experience using PCs and Macs, restoring factory settings, installing software, and performing computer maintenance.

• Experience developing, interpreting and applying departmental policies and procedures.

• Ability to hire, train, supervise, and evaluate student workers.

• Good customer service skills and the ability to work in a team environment.

• Good verbal and written communication skills.

Preferred Qualifications:

• A bachelor’s degree in library science, computer science, or related field.

• Experience working in a library and using automated library systems.

• At least one year’s experience working with a variety of media equipment