Title: Senior Receptionist

State Role Title: Senior Receptionist

Hiring Range: Minimum starting salary of $41,485 commensurate with experience.

Pay Band: UG

Agency: VA Workers' Compensation Comm

Location: VIRGINIA BEACH REGIONAL OFFICE

Agency Website: https://workcomp.virginia.gov/

Recruitment Type: General Public - G

Are you passionate about providing excellent customer service and serving on a team that values your contributions?

Our Senior Receptionist position is an entry-level position with a leading state agency that provides opportunities for growth in the judicial and workers’ compensation fields while maintaining work, life balance.

This position is a great steppingstone to learn more about the judicial process with opportunities to be in the courtroom, perform legal writing, draft letters, and interact on a day-to-day basis with injured workers, employers and insurance carriers who are involved in the litigation and mediation of workers’ compensation disputes.


Job Duties

The Virginia Workers' Compensation Commission, an independent State agency, seeks a Senior Receptionist in our Virginia Beach Office. This position is responsible for greeting and answering inquiries from the public, attorneys and parties to a claim.  The Senior Receptionist also assists with processing and maintaining files, identifying documents, and handling incoming and outgoing mail and copying requests.  This position also serves as Evidentiary Hearing Clerk when needed and provides general administrative support to other office staff as needed and directed. Must past a criminal background check and references. 

VWC Compensation Structure

Virginia Workers' Compensation Commission is an independent agency which allows us to have a more competitive and unique pay structure. This position is a pay grade 4 based on a 14 grade pay structure. Our positions are not classified under DHRM's pay bands.

Telework Structure
This position is currently not telework eligible.


Virginia Worker's Compensation Commission Overview

Led by a Senior Leadership team consisting of three Commissioners, an Executive Director and a Chief Deputy Commissioner, Virginia Workers’ Compensation Commission was recently recognized as a Top Workplace for 2023 in the Richmond region!  Our mission is to serve injured workers, victims of crimes, employers, and related industries by providing exceptional services, resolving disputes, and faithfully executing the duties entrusted to us by the Commonwealth of Virginia. Our vision is to lead the nation as the most effective and innovative state agency.  VWC employees demonstrate seven core values: innovation, respect, accountability, reliability, impartiality, integrity, and effectiveness.


We are a “Virginia Values Veterans” (V3) official certified state agency that supports Veterans and Members of the Reserves and/or National Guard.  If you are a Veteran or Spouse of a Veteran or Active Military Member, we urge you to respond accordingly on your state application.  Virginia Workers’ Compensation Commission is an Equal Opportunity Employer and we encourage diversity within our workforce.  Virginia Workers’ Compensation Commission does not provide sponsorship for employment.


VWC is the recipient of the following awards:

2023 Top Workplace Richmond Region
2023 Top USA Workplace
2023 Top Award for Mid-Sized Companies
2023 Doers Award

Minimum Qualifications

Administrative support experience or secretarial experience in a related field required.
Experience providing excellent customer service, both orally and in writing, to a diverse group of professionals and clients.
Working knowledge of general office practices and procedures; general office equipment; and the ability to use a Dictaphone.
Ability to work both independently and with others to achieve department goals in a fast-paced, office environment.
Must have excellent keyboarding skills.
Strong organizational and oral and written communication skills.
Strong data entry, proofreading, and problem-solving skills
Working knowledge of Microsoft Office applications, including Outlook and Word; database entry and retrieval skills; and the principles of legal research.

Additional Considerations

Legal assistant or administrative support experience in the area of workers' compensation preferred.
Working knowledge of the Virginia Workers' Compensation Act preferred.
Experience with the use of online video meeting software, such as, WebEx preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Amy Habel

Phone: 804-205-3571

Email: HR.recruiting@workcomp.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.