Title: Training Supervisor #W2438 (Leadership Development Program)

State Role Title: Training & Instruction Manager I

Hiring Range: $89,000 - $96,000/yr.

Pay Band: 5

Agency: Department of Social Services

Location: CENTRAL TRAINING CTR

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

The Virginia Department of Social Services, Division of Local Training and Development (LTD) is currently seeking a Training Supervisor to oversee our Leadership Development Program that works with the 120 local departments of social services. This position is responsible for supervising the training and professional development initiatives dedicated to the foundational and ongoing leadership development of supervisors, managers, and local agency leadership, in order to support the implementation of effective practices to meet organizational objectives. This position is critical in improving the local agency’s ability to develop and retain a highly proficient workforce and will provide direct support to the agency’s efforts to offer a comprehensive onboarding for Local Department of Social Services (LDSS) leaders, development of new and innovative training and development opportunities for LDSS leaders, and coordination with other divisions (LES, HR, Finance, etc.) to ensure a clear pathway to success, through training, is laid out for new and existing LDSS leaders.

This position reports to the Associate Director of Local Training and Development and supports the Division Director’s vision to build and sustain leadership development programs that contribute to LDSS workforce improvement and retention.

Minimum Qualifications

• Considerable knowledge of leadership, management, and organizational development is required, with an emphasis on state or local government.
• Demonstrated ability to deliver training and plan, develop, coordinate, and supervise comprehensive training and development programs on a large scale, as well as monitor and coach others on presentation skills (such as SMEs and adjunct trainers).
• An intermediate, to advanced, level of technological ability, with an emphasis on curriculum design and presentation software, is required.
• Demonstrated ability to organize and schedule own work and the work of others and manage the day-to-day needs of assigned programs.
• Demonstrated ability to effectively communicate verbally and in writing.
• Ability to provide exceptional customer service and promote collaboration and cooperation between executives, management, peers, partners, and customers.
• Ability to travel throughout the state; adhere to state travel reimbursement guidelines; adjust to the changing needs of the organization.
• Demonstrated ability to interpret and apply agency and division policies and procedures.

Additional Considerations

• Experience in a supervisory role in a professional setting, with state/local government experience a plus.
• Certifications and/or other professional credentials in the areas of leadership, adult education and training, and/or organizational development.
• Certification as a practitioner of Organizational Development, Leadership Development, Mediation, MBTI, and/or other types of emotional intelligence assessments.
• Experience in the social services work environment, at a local or state level.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy on a case-by-case basis.

Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.

Contact Information

Name: VDSS - Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.