Title: Chief Administrative Officer

State Role Title: Gen. Admin. Manager III

Hiring Range: Commensurate with experience

Pay Band: 7

Agency: Department of Taxation

Location: Main Street Centre

Agency Website: https://www.tax.virginia.gov/work-with-us

Recruitment Type: General Public - G

Job Duties

Virginia Tax has an opportunity for an accomplished executive to serve as the agency’s Chief Administrative Officer (CAO). Reporting to the Tax Commissioner, the CAO will drive excellence in administrative operations and serve as a key executive leader and strategic partner to the agency’s leadership team.

The CAO provides leadership and oversight for the following functions: human resources, communications, training and development, internal budgeting, accounting and financial controls; tax revenue accounting and distribution; procurement; facilities and physical security management; continuity of operations planning/disaster recovery; strategic planning and project management.

Responsibilities include providing critical leadership and management oversight in the development, execution and evaluation of financial, human capital and other resources planning, including expenditure strategy, annual and biennial operating budgets, and ensuring the agency meets or exceeds all state management/financial standards. The CAO oversees the development and implementation of the agency’s strategic plan, including identifying performance measures and tracking achievement of objectives.

The CAO will work to continually streamline and improve the agency’s finance, human resources, communications and other administrative services in a way that enhances the agency’s internal customer experiences and enables mission delivery at an exceptional level. The CAO will use their expertise and experience in leading teams to cultivate a high-performing workforce, and to simplify and improve core business support processes agency-wide.

This position is eligible for a hybrid telework schedule with 1 day remote and 4 days in office per week. 

This position is located at our Main Street Center office in Richmond, Virginia. 
 
The anticipated hiring range is commensurate with experience.

As a member of our team, you can expect additional benefits such as:  

Job stability and quality of life! Enjoy your work/life balance with flexible schedule options.

12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!  

Comprehensive and affordable health benefits. 

Got student loans? You may be eligible for the Public Service Loan Forgiveness program. 

Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more. 

At Virginia Tax… 

We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance. 

What we do matters. So do you. 

Minimum Qualifications

A track record of demonstrated leadership, proven accomplishments and superior performance in an organization with an emphasis on managing multiple organizational components

Demonstrated results in leading large scale organizational functions to improve efficiency and quality of service

Ability to lead and guide work collaboratively with senior level managers and executives in support of agency initiatives and objectives

Ability to effectively oversee the development, implementation and control of budgets within the state’s financial systems, rules and policies

Short-and long-range financial and resource-planning skills

Strong quantitative and problem-solving skills, comfort conducting ROI analyses, and making strong business cases

Skill in communicating effectively with diverse groups; to represent the agency and accomplish shared objectives

Demonstrated ability to lead staff toward meeting the agency’s mission, vision and values by providing a workplace that fosters employee development and facilitates cooperation and teamwork

Demonstrated experience and understanding of strategic planning and the ability to oversee development and implementation of a multi-year plan

Comfort with building and maintaining relationships with key stakeholders in the agency and outside the agency, such as state agencies, the General Assembly, businesses and professional organizations

Strong demonstrated written and oral communications and presentation skills

Ability to look strategically at the big picture and search for insightful, creative solutions

Ability to prioritize among competing needs and opportunities and manage multiple projects at the same time  

Additional Considerations

Executive-level management experience in both public and private sector

Demonstrated experience leading human capital management programs in a mid- to large size organization

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Consideration for an interview is based solely on the information within the application. 

Pursuant to Sections 2.2-3115 and 2.22-3115 of the Code of Virginia, this position is designated to file a Statement of Economic Interests Form on or before the date the office or position is assumed and annually thereafter.

All Virginia Department of Taxation employees must be current with filing their Virginia state tax returns ensuring they were filed in compliance with established laws, rules and regulations. 

Virginia Tax participates in E-verify. Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks. The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours. 

Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability. Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3608. 

Contact Information

Name: Virginia Tax Talent Acquisition Team 

Phone: 804-786-3608 

Email: hroffice@tax.virginia.gov 

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.