Title: Administrative Assistance Office Specialist III

State Role Title: Administration and Office Specialist III

Hiring Range: 45,000

Pay Band: 3

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

Job Duties

To provide clerical support to the coordinator, faculty and students, and office management to the Master of Arts programs in Criminal Justice and Urban Affairs.

Minimum Qualifications

1. Must maintain the confidentiality of work-related materials.
2. Must have at least five years of experience working in a collegiate environment with traditional, nontraditional, undergraduate and graduate students.
3. Should demonstrate working knowledge of office practices and procedures for state organizations/institutions.
4. Must have experience with maintaining electronic record keeping.
5. Must have skills and experience working with Microsoft Office suite software (Excel, Word, PowerPoint, Outlook, and Publisher).
6. Must have experience in other software and systems to complete specific tasks (Colleague Financials, Adobe Pro, Zoom, Blackboard, and Blackboard Collaborate).
7. Must demonstrate an ability to handle multiple competing responsibilities with a high degree of accuracy.
8. Must demonstrate an ability to communicate effectively with internal and external constituencies

Additional Considerations

A. Communication Performance
• Knowledge of discretion and confidentiality
• Demonstrated working knowledge of office practices and
procedures
• Skill in the use of Microsoft Office suite software (Excel, Word, PowerPoint, Outlook)
• Demonstrated ability to handle multiple competing responsibilities with a high degree of accuracy.
• Demonstrated ability to communicate effectively with internal
and external constituencies, in efforts to resolve problems,
respond to inquiries, and obtain and disseminate information.

B. Office Manager/Administrative Assistant
• Demonstrated ability to communicate effectively, both
verbally and in writing, and convey matters to large
diverse audiences (students/staff/faculty).
• Demonstrated ability to use computer software including
Microsoft Excel and Word
• Ability to accurately take copious notes and properly edit,
review and publish for professional dissemination to
senior and executive staff and faculty.
• Demonstrated ability to monitor projects and meet and
prioritize competing deadlines

C. Preparing electronic versions of
instructional materials and other related
items
• Demonstrated ability to communicate effectively, both
verbally and in writing, and convey matters to large
diverse audiences (students/staff/faculty)
• Demonstrated ability to use computer software including
Microsoft Excel and Word.
• Ability to accurately take copious notes and properly edit,
review and publish for professional dissemination to
senior and executive staff and faculty.
• Demonstrated ability to monitor projects and meet and
prioritize competing deadlines.
• Demonstrate a mastery of other software and systems to
complete specific tasks (Colleague Financials, Adobe
Pro, Zoom, Blackboard, and Blackboard Collaborate).
• Ability to accurately take copious notes and properly edit,
review and publish for professional dissemination to
senior and executive staff and faculty.

D. Provides support to the College of
Liberal Arts

• When called upon, provide support to the Dean’s office
and the Sociology Department

E. Mission and Values

• Maintains the highest standard of personal & professional
conduct in dealing with students, coworkers, & the public..
• Protects & maintains confidentiality of records
• Works cooperatively with others to achieve goals.
• Strives for improvement in the proficiency & effective of services
provided.
• Displays an appreciation of the difference in approaches,
personalities, and viewpoints of others.
• Seeks out & accepts increased responsibilities.
• Works to keep work activities productive & focused on results.
• Takes responsibility for educating self about current and future
changes within the organization.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Micaela Morris

Phone: 757-823-8160

Email: mmorris@nsu.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.