Title: 00080/00081 - Success Coach

State Role Title:

Hiring Range: $38,894 - $50,000

Pay Band: 4

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

Norfolk State University welcomes applicants for our Success Coach. This position is to provide holistic student support, assistance navigating through college, and promote student success through an array of retention initiatives.

Repsonsibilites are to include:

1. Keeping track of and reports on funding, use of funds, project development and program outcomes Coordinating and participating in program evaluation and using the results to improve program outcomes.
2. Coordinating and participating in program evaluation and using the results to improve program outcomes.
3. Partnering with PLSSSC staff and professional advisors to ensure integration with university operations and university retention effors to edsure academic success.
4. Partnering with a variety of stakeholders to support student success initiatives.
5. Provide proactive, intrusive supplemental support and advising targeted population.

Minimum Qualifications

1. Considerable years of program coordination in a college or university setting.
2. Demonstrated ability to effectively plan, organize and assess programs and events.
3. Experience working in a higher education environment.
4. Working knowledge of retention initiatives and practices.
5. Effective interpersonal, oral and written communication skills.
6. Ability to work with and interact effectively with diverse groups of students, faculty. and staff.
7. Demonstrated computer skills, e.g., the ability to conduct internet research and word processing and utilize database software.
8. Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the position including the Federal Education Rights and Privacy Act (FERPA). 9. Demonstrated ability to work independently and with initiative.

Preferred Qualifications

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia’s Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.