Title: PCT - Transportation - Full Time

State Role Title: 49053

Hiring Range: commensurate based on experience

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Western State Hospital

Agency Website: https://dbhds.virginia.gov/facilities/wsh/

Recruitment Type: Agency Employee Only - A

Job Duties

Western State Hospital is seeking a full time PCT Transportation Operator who will transport and assist patients during visits to the clubhouse or trips into the community for discharge and discharge related activities; ensure that patients are securely and comfortably seated and safely fastened in the vehicle; provide assistance with boarding and deboarding as needed, ensure the patient’s comfort and safety at all times; and monitor patients’ behavior during transport to ensure they are calm and secure.

The full time PCT Transportation Operator will respond appropriately to any behavioral changes, emergencies, or medical needs that arise during transportation; utilize de-escalation techniques as needed to ensure patient safety and prevent behavioral emergencies; maintain confidentiality and adhere to HIPAA regulations concerning patient information and transport details; maintain the assigned vehicle to ensure that it is kept clean, operational, and safe for patient transportation while using the vehicle; and report any issues or concerns regarding the vehicle’s performance or condition to the fleet manager or designee.

Minimum Qualifications

- High school diploma or equivalent
- Valid Virginia driver’s license and clean driving record
- Ability to handle sensitive, emotionally charged situations with professionalism and empathy
- Strong communication skills and the ability to interact effectively with patients and staff
- Knowledge of safety protocols, including emergency procedures and CPR
- Ability to work independently, manage time effectively, and maintain a flexible schedule
- Demonstrates behaviors that support the Mission and Values of Western State Hospital per the WSH Values of Communication, Excellent Service to Individuals and Teamwork.

Additional Considerations

- Previous experience in healthcare, psychiatric or patient transport role
- Veteran or veteran spouse
- Bilingual

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The successful applicant must pass a criminal background investigation, drug screening test and employment reference check. The applicant must have the ability to perform at the level of physical demands noted on the Employee Work Profile and the verified ability to perform the essential functions of the position.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155.

DBHDS is a healthcare organization and must comply with the federal CMS Omnibus COVID-19 Health Care staff Vaccination Regulation which requires all employees to be vaccinated or receive an exemption. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. New staff who are not vaccinated for any reason or choose not to disclose their vaccination status, will need to request a medical or religious accommodation. If you have questions, please contact the Office of Human Resources.

Contact Information

Name: Samantha Leep

Phone: 540-332-8306

Email: samantha.leep@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.