Title: Administrative Assistant

State Role Title: Administrative & Office Specialist III

Hiring Range: $20.46-$24.75 Commensurate with experience

Pay Band: 3

Agency: Dept of Health Professions

Location: Dept of Health Professions

Agency Website: www.dhp.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Administrative Assistant for the Board of Social Work acts as administrative support by handling routine telephone and written inquiries; maintaining appropriate documentation and updates in the MLO database. This position will also assist with scanning, copying, and mailing along with other responsibilities such as name and address changes, license verifications, and processing exam scores and transcripts.

This is a wage (hourly) position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, with no more than an average of 29 hours per week over the 12-month period. This wage position offers no state benefits.

Minimum Qualifications

• Considerable knowledge of office procedures and practices, including automated/hard copy file maintenance is required.
• Working knowledge of licensing principles and practices within a regulatory office environment.
• Must possess or have the ability to quickly develop a comprehensive knowledge of state laws, regulations and policies pertaining to licensing professions within the Board of Social Work.
• Ability to apply regulations when responding to customer contacts, via phone or written correspondence.
• Ability to problem solve, work independently and research relevant documentation to ensure quality service.
• Strong ability to communicate orally effectively and tactfully and in writing.
• Demonstrated interpersonal skills and ability to work cooperatively with others in a team environment.
• Proficient in using Microsoft Office Suite.

Additional Considerations

• Experience working in administrative services or related field or equivalent combination of training/experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This is a wage (hourly) position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, with no more than an average of 29 hours per week over the 12-month period. This wage position offers no state benefits.

· As an employee of this agency, you are required to review and sign the Department's Confidentiality Statement, which will be retained in your personnel file.
· As an employee of this agency, you are required to review and sign the Agency's Code of Ethics, which will be retained in your personnel file.
· As an employee of this agency, you are required to successfully complete computer systems security training prescribed by this agency and in accordance with the Virginia Information Technologies Agency (VITA). Successful completion of initial training and any subsequent updates is a condition of employment.”
A criminal background is required for this position.

Contact Information

Name: Human Resources

Phone: 000-000-0000

Email: recruitment@dhp.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.