Title: DMV Select Compliance Supervisor- Pos. # 03618

State Role Title: Gen Admin Supv I/Coord I

Hiring Range: $54,640 - $62,300

Pay Band: 5

Agency: Department of Motor Vehicles

Location: CSM FULL SERVICES

Agency Website: employment@dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

This job will require extensive travel throughout the Commonwealth and frequent overnight stays.
The Office Manager (Select) oversees the DMV Select Audit Team and manages daily operations, compliance, and audit functions across DMV Select locations. This role ensures contract compliance, operational efficiency, and effective training while leading audits and reviews of DMV Select agents and Auto Auctions.

Also, oversees a wide range of operations across DMV Select locations, Auto Auctions, and the VIADA processing center. Responsibilities include analyzing audit data, managing daily operations, and ensuring compliance with DMV policies and procedures.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

• Strong knowledge of DMV vehicle processing and mySelect system.
• Understanding of compliance requirements for revenue collection, transaction processing, and asset control.
• Proficiency in Microsoft Word, Excel, and data management tools.
• Excellent verbal and written communication skills to interact with DMV partners and internal teams.
• Analytical skills to review audit results, provide feedback, and recommend corrective actions.

Additional Considerations

• Experience with DMV Select operations, Auto Auctions, or similar programs.
• Familiarity with state and federal regulations regarding vehicle services and compliance.


• Background check: Must pass a criminal background check.
• Driver’s license: Must possess a valid driver’s license.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT.

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: www.dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.