Title: Trainer and Insturctor

State Role Title: Trainer and Instructor II

Hiring Range: $59,569-@64,969

Pay Band: 4

Agency: Dept of Veterans Services

Location: Manassas Benefits Office

Agency Website: www.dvs.virginia.gov

Recruitment Type: General Public - G

Job Duties

Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To execute the Annual Training Plan (ATP) within the assigned region. To train and support assigned new employees to execute their assigned duties through various classroom, virtual, practical and hands-on lessons. To provide continuation training to existing employees to enhance and develop their skills, using various classroom, virtual and practical methodologies. To assist with the planning and execution of special training events in support of the DVS and Benefits mission. To assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical claims for benefits and services to which they are entitled.

Minimum Qualifications

Proven experience in teaching, instructing and evaluating individuals and groups of varied skill levels, using virtual, in-person, and practical methodology. Ability to manage and execute a training program and curriculum across multiple geographically separated offices. Ability to establish and maintain effective working relationships with agency staff. Knowledge of laws and regulations pertaining to veterans' benefits is required. Ability to interpret complex laws and regulations and apply to casework. Ability to communicate
effectively, orally and in writing in a public format.

Additional Considerations

VA-Accreditation is mandatory. An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for the education preference. Experience in implementing, and presenting training is required. Prior working experience with the preparation, presentation, and prosecution of veterans’ benefits is required. Extensive current knowledge of Federal and State veterans’ benefits, services, laws, and adjudication policies and procedures is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: DVS HR Team

Phone: No Call

Email: recruitment@dvs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.