Title: Patient Registrar - Wage/Part-Time

State Role Title: W49053

Hiring Range: $22.91 per hour

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Southwestern VA Mtl Hlth Inst

Agency Website: www.swvmhi.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

Responsible for the registration of all patients admitted to the facility with attainment of identifying biographical and legal information. Facilitates an efficient registration process while maintaining adherence to established hospital and departmental policy. Knowledgeable of state and federal laws regarding the legal status(es) of our patients, as well as maintaining accurate statistics within the patient information system. Maintain accurate patient photo, court docket, master patient index database.

Knowledge, Skills, and Abilities to perform this job successfully:
• Ability to communicate effectively, both orally and in writing.
• Ability to gather data, compile, analyze, and interpret statistical information.
• Knowledge of auditing concepts and principles.
• Practical knowledge of medical terminology.
• Ability to use independent judgment to manage and protect confidential information.
• Ability to maintain organizational quality standards.
• Ability to identify, analyze, and solve problems using critical thinking skills.
• Knowledge of the organization, design, structure of patient medical charts.
• Practical knowledge and skill in the use of AVATAR, Millennium, and other EHR
programs as identified.
• Ability to conduct patient registration and admissions activities within standard as
directed by management.
• Demonstrate intermediate and advanced skills in the use Microsoft office products
(Word, Excel, PPT)
• Ability to scan and quality check documents uploaded into the EHR.
• Demonstrate skill in filing of paper charts.
• Knowledge of various types of court orders and legal commitment processes.

Minimum Qualifications

• Driver's license required.

Additional Considerations

• High School Diploma or equivalent preferred.
• Experience in a psychiatric, healthcare facility, acute care, long-term care, or correction
setting preferred.
• Prefer BA/BS in a Human Services field.
• Prefer experience with electronic health records.
• Training in business analytics, financial reimbursement, project management tasks.
• Proficiency in computer applications, advanced skills with Microsoft Office programs,
data entry/business analytics software with skills in the development charts, graphs,
and spreadsheets.
• Ability to conduct technical briefings to peers, senior leaders and cooperate
partners.
• Thorough Knowledge of Medical terminology needed.
• Experience/training in auditing of patient health records for quality measures and
Joint Commission standards.
• Basic level training in medical coding processes using ICD-10, CPT and DSM-5.
• Ability to pursue advanced training in a Medical Coding Program and certified through
a national medical coding certification program.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Southwestern Virginia Mental Health Institute (SWVMHI) only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed, or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and this position. For classified positions, postings will remain open for a minimum of five (5) business days.

SWVMHI is an Equal Opportunity Employer located in Marion, VA. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

These positions are hourly/wage and not eligible for benefits. Hourly (wage) employees may not work more than 29 hours a week and are limited to working 1500 hours in a year.

A fingerprint-based criminal history check, a Department of Social Services/Child Protective Services check, and drug testing is required for the selected candidate for this position. Under Virginia Code 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific ("barrier") crimes or persons who may be the subject of pending ("barrier") charges (Go to the code sections to see barrier crimes and related information).

Contact Information

Name: Rebecca Richardson

Phone: 276-706-3516

Email: rebecca.richardson@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.