Title: Licensing Compliance Investigator

State Role Title: Quality Assurance Analyst

Hiring Range: $70,154- $93,000

Pay Band: UG

Agency: Virginia Lottery

Location: Virginia Lottery

Agency Website: www.valottery.com

Recruitment Type: General Public - G

Job Duties

For more than 34 years, the Virginia Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Operating entirely on revenue from game sales, rather than tax dollars, the Virginia Lottery generates more than $2.0 million per day for Virginia's K-12 public schools. The Virginia Lottery also licenses and regulates casino gaming and mobile sports betting.

The Virginia Lottery, an independent state agency, is currently seeking a Licensing Investigator to join its Gaming Compliance Department.

The Licensing Investigator will:

• Exam, evaluate, and investigate applicants to provide assurance that applicants meet suitability requirements for initial and renewal of gaming permits, license, or registration as established by law and regulations for the Commonwealth of Virginia.
• Conduct compliance investigations for sports wagering operators and participants to provide assurance that sports wagering gaming activity adheres to the Commonwealth of Virginia’s established laws and regulations.
• Examine confidential information and documents to compile information for investigations.
• Establish proficiency as an end user of the agency’s case management system and database resources.
• Investigate reported infractions and complaints related to gaming regulatory violations.
• Conduct compliance inspections and testing of established internal controls to ensure the integrity and reliability of operating systems and procedures.
• Prepare detailed reports, charts, graphs and other relevant material for use in presentations to management and leadership and other authorized personnel.
• Prepare documents and accumulate evidence to support investigative findings and written recommendations.
• Perform tasks and duties assigned by superiors.
• Testify at administrative hearings and court proceedings as required.
• Establish and maintain successful working relationships with gaming officials and their representatives

Minimum Qualifications

• High School diploma or equivalent is required.
• Minimum of 4 years of investigative experience or regulatory work is required.
• Extensive knowledge of gaming laws and regulations of the Commonwealth and their application.
• Extensive knowledge and demonstrated experience with advanced investigative principles and techniques.
• Ability to multi-task while conducting complex investigations and working collaboratively with internal Virginia Lottery staff and individuals from external entities.
• Demonstrated ability to research, generate, analyze, and summarize data.
• Proficient in desktop applications (such as, but not limited to, Microsoft Word, Excel, Teams, and Outlook) as part of daily job responsibilities.
• Excellent communication (oral and written) skills.
• Demonstrated ability to work independently and as a team.
• Ability to maintain strict confidentiality of sensitive material.
• Knowledge of the principles, practices and procedures of business and public administration.
• Ability to present recommendations clearly and concisely.
• Ability to exercise judgment and discretion in applying gaming laws and regulations.
• Ability to communicate effectively with co-workers, staff of other agencies and the general public.
• Ability to effectively communicate verbally and in writing.
• Ability to effectively muti-task with competing and fluid priorities.

Additional Considerations

Prior experience conducting regulatory compliance duties in the sports wagering gaming industry,
Bachelor’s Degree from an accredited 4-year college or university in Criminal Justice or related field is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate will be required to complete a background investigation and possess a valid Driver's License. Irregular hours and travel throughout the Commonwealth of Virginia may be required. Telework eligible.

The Virginia Lottery is an independent state agency, and as such all positions are exempt from the Virginia Personnel Act, as well as most Executive Branch human resources policies. The Virginia Lottery is a fun place to work and values diversity in the workforce. We offer a competitive salary and excellent benefits. The Virginia Lottery is an Equal Opportunity Employer. Only online applications completed in their entirety will be accepted for this position. The Virginia Lottery will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact the Virginia Lottery’s Human Resources Department at (804) 692-7000. Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.

Contact Information

Name: Human Resources

Phone: 8046927000

Email: N/A

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.