Title: Program Analyst- Maintenance

State Role Title: Program Administration Specialist II

Hiring Range: $69,611- $113,118

Pay Band: 5

Agency: VA Dept of Transportation

Location: Dept of Transportation

Agency Website: https://www.virginiadot.org/jobs

Recruitment Type: General Public - G

Job Duties

The Maintenance Division has an exciting opportunity to join the Maintenance State Infrastructure Manager team as the next Program Analyst. The Program Analyst will provide analysis and support to assigned program area by planning, developing, monitoring and evaluating projects and programs. Serve as strategic analyst on activities associated with assigned Division. Lead efforts to plan, develop, deliver, monitor and evaluate assigned program areas. Identify and apply metrics in reporting and tracking. Ensure accountability, integrity and clearly articulated business processes. Improve efficiencies and automation wherever feasible. Additional duties and responsibilities include but are not limited to:

Consulting Services: Provide consulting services and customer service related to assigned division or program areas to management and staff. Interpret existing policies and guidelines and explain their application to users.

Program Support: Support standardization needs relative to intake, metrics, evaluation, tracking, and establishment of business reporting and practices. Propose standards for the purpose of establishing uniform guidelines and procedures. Research, analyze, and develop policies, plans, and procedures.

Reporting: Prioritize and establish reporting protocols and stakeholder management processes to ensure alignment with goals and objectives.

Business Strategies and Goal Implementation: Research, compile and organize statistical data to explain and resolve discrepancies in processes or policies. Continually monitor and evaluate assigned program areas. Recommend solutions to issues with agency-wide scope or impact. Provide support for implementation of recommendations from credible sources and data. Support other emerging needs related to operations for assigned division or program area.

VDOT is an Equal Opportunity Employer. For more information, please visit “Information for VDOT Employees and Applicants” at http://www.virginiadot.org/jobs/information_for_employees.asp

We have Shared Values and a Code of Ethics. Your success in our organization depends upon modelling these values. Visit http://www.virginiadot.org/about/missionandvalues.asp to review them and, if in agreement, we welcome you to apply.

Minimum Qualifications

• Ability to work well independently, as well as part of a team.

• Ability to research, compile and organize statistical data into reports.

• Knowledge of federal, state regulations, policies, and practices.

• Knowledge of principles, practices and tools identified as essential to the assigned unit.

• Skill in the use of computers, software applications and reporting tools.

• Ability to get work done through others, set clear and reasonable expectations.

• Ability to design, analyze, implement policies, procedures and programs.

• Ability to communicate effectively both orally and in writing to all levels of employees and
customers.

• Ability to build constructive, effective relationships inside and outside the organization and provide strategic leadership.

• Skill in problem-solving and decision making.

Additional Considerations

• Experience in business administration or business analysis desired. Prior experience
implementing metrics, evaluating program performance and reporting desired. Experience
partnering within and across division lines to achieve goals.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

State applications will only be accepted as submitted online by 11:55: PM on the closing date through the Recruitment Management System (Page UP). State applications submitted via email, postal mail, fax, or in person will not be considered.

Applicants are expected to fully represent qualifications and work history. The decision to interview an applicant is based on the information provided in the application and/or resume; therefore it is essential to provide detailed information. Submitting an application or resume lacking in detail may impact interview eligibility

Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy. (only for eligible positions)

We are a “Virginia Values Veterans” (V3) official certified company and state agency that
provides hiring preference to Veterans and Members of the Virginia National Guard in
support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard
Member, we urge you to respond accordingly on your state application.

VDOT utilizes a market based pay program, which has been approved by DHRM. Therefore,
advertised rates of pay may or may not align with the Commonwealth pay bands.

Contact Information

Name: Candace Raigns

Email: Candace.raigns@vdot.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.