Title: Trojan Card and FAST Tech Specialist

State Role Title: Information Technology Specialist I

Hiring Range: Up to $65,000

Pay Band: 4

Agency: Virginia State University

Location: Virginia State University

Agency Website: vsu.edu

Recruitment Type: General Public - G

Job Duties

Provide First Level of Technical Support for the Trojan Card Office, Telecomm Services and the FAST Department. Set-up and configure the Point of Sale (POS) and Pax Readers for the On and Off Campus Vendors. Troubleshoot Systems and Network Issues. Provide training to On and Off Campus Vendors on the POS and Pax Readers. Will be the Back-Up for the Trojan Card and FAST Manager. Also provide the highest quality of products and services in order to make the On and Off Campus Vendors a Great Experience. Supervisors Trojan Card Coordinator.

Responsible for maintaining the Trojan Card Office and Telecommunication Services Web Page. Responsible for the PHILS Machine, making sure that they are operational. Assist with the Year -End Process. Work to bring in new Off-Campus Vendors. Work closely with Thompson Hospitality when New On-Campus Vendors will be on campus. Responsible for ordering, assigning, distribution and monthly billing for all Telecommunication Services.

Prepares Vouchers, Expense Reports and Journals for the Cardinal Upload. Assist with loading Payroll and Budget Files. Create new Funds, Indexes or Org Code when needed. Assist with Quarterly testing for IT when updates are due. Assist the Purchasing Department with the Encumbrance Clean-Up.

Prepare the New eVA Request Form and prepare the removal of Employees from eVA once they leave the University. Prepare Cardinal Access Forms for the Financial Portal. Assist with Clearing Employees access from the Banner Finance Module. Responsible for Telecomm Service Monthly Billing for the entire university.

Minimum Qualifications

Knowledge, Skills, and Abilities and/or Competencies required to successfully perform the work:

Experience and working technical knowledge in the operation of the Point of Sale (POS) Machines, Pax Readers and PHIL Machines.

Experience and working knowledge of the Banner Finance Module as related to financial transactions and to be able to assist other Departments when they are having issue with the Banner Finance Module.

Demonstrated ability to exercise judgment to interpret policy and develop procedures when working with New on and Off Campus Vendors.

Proficiency in the Atrium Card System and Card Exchange (CE), and Microsoft Office Application.

Experience and working knowledge of the Oracle Database (TOAD) and the working knowledge of PL/SQL Proficiency in running and developing reports in the Atrium Card System.

Experience and working knowledge of the eVA Integration Errors (BizTalk).

Excellent human relation skills are required in coordinating and delivering excellent customer service.

Experience using or working with UC4(Workload Automation Suite Application Suite).

Additional Considerations

Associate or bachelor’s degree in accounting or computer science is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Special Instructions to Applicants:

Virginia State University is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. VSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

HOW TO APPLY:

Virginia State University only accepts applications for this position through the on-line state Recruitment Management System (PageUp). Faxed, e-mailed, and mailed applications and/or attachments will not be accepted. The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration.

Applications will be accepted until the position is filled. Interested persons must attach a cover letter and a current resume/c.v to the online application. Official transcripts will be required at the time of employment.

The selected candidate will be subject to an extensive and complete background check, which may include fingerprinting. The candidate may be required to complete a Statement of Economic Interest as a condition of employment, if applicable.

Commonwealth’s Alternative Hiring Process:

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800-552-5019.

Contact Information

Name: Boatemaa Nyarko-Brentuo

Phone: 804-524-5083

Email: bnyarko-brentuo@vsu.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.