Title: Commercial Contract Management Manager

State Role Title: Procurement Manager III

Hiring Range: $145,000 to 165,000

Pay Band: 7

Agency: VA Information Tech Agency

Location: VA Information Technologies

Agency Website: https://www.vita.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Information Technologies Agency (VITA) is seeking a Commercial Contract Management Manager. This key position optimizes VITA's investment in the Multi-Servicing Integrator (MSI) model to deliver IT infrastructure services in a manner that protects and manages risk, maximizes contract value and ensures alignment with VITA's supplier and service strategies.

The Manager of Commercial Contract Management is responsible for the day to day management of the Commercial Contract Managers (CCM) for the IT infrastructure contracts. These eight contracts are the basis of IT infrastructure services for Virginia’s executive branch agencies. The main responsibilities include hiring, training CCMs, evaluating employee performance, creating and implementing business strategies and delegating tasks to the team of five contract managers and one coordinator. The Manager of Commercial Contract Management will also provide expertise to ensure that VITA and supplier(s) meet the requirements of each contractual agreement. This position will serve as the central coordination point for identifying and managing changes to the information technology infrastructure services provider contracts while ensuring effective controls exist to manage any related risks. Each CCM is the primary source of detailed knowledge on assigned IT infrastructure contracts for VITA and serves as a backup source of detailed knowledge and awareness for other contracts to promote continuity of operations. Each CCM also ensures new services or modifications to existing terms and conditions are negotiated effectively, with appropriate levels of performance (SLAs) and costs agreed. This position will work collaboratively with assigned CCMs, VITA subject matter experts, and financial analysts to manage the integrations between all suppliers in the MSI model.

Minimum Qualifications

Experience working in a cross-functional organization and collaborating with IT delivery functions to manage contractual performance and terms.
Experience with, and understanding of, technology services contracts and the methods employed to manage them.
Experience managing a team of professionals.
Ability to analyze and negotiate high value contracts.
Demonstrated experience managing supplier relationships.
Ability to interpret Virginia procurement law and policies.
Strong analytical skills.
Ability to communicate effectively in both oral and written form.
Ability to prioritize and meet deadlines.
Ability to delegate responsibilities.
Ability to train, motivate and coach employees.
Ability to analyze information and processes while developing more effective and efficient processes and strategies.

Additional Considerations

Experience managing a multiple supplier IT environment.
College degree, preferably in Business, Information Systems or related field.
Virginia Contracting Officer (VCO) or Virginia Contracting Master Program (VCM) certification.
ITIL Certification
Juris Doctor or other legal training related to contract management.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for one (1) day telework.

Applicants must consent to a fingerprint background check.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

Name: VITA HR

Phone: (804) 510-7300

Email: VITAHR@vita.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.