Title: Customized Rate Technical Consultant

State Role Title: 19212

Hiring Range: $60,000-$70,000

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a highly motivated and autonomous individual to support the Waiver Customized Rate Team. This position is responsible for determining eligibility of customized rate waiver funding requests by conducting assessments and performing onsite assessments, which may include but is not limited to review of individual support plans, service authorizations, medical and behavioral data, staffing schedules, and program budgets. The selected candidate will be responsible for working with service providers to schedule onsite assessments across the state of Virginia and requires up to 75% travel.

Additional responsibilities include:
• Discussing appropriate service alternatives with service providers.
• Implementing training, technical assistance, and referrals to services, as needed.
• Providing expert recommendations in resolving barriers through the exploration of all available community, waiver, and natural resources.
• Ensuring individuals and service providers have explored all appropriate resources according to their assessed needs.
• Communicating the results of assessments to the Customized Rate Review Committee, case managers, service providers, Department of Medical Assistance Service (DMAS) appeals department and leadership.

Minimum Qualifications

• Knowledge of the Developmental Disability Service Program.
• Knowledge of services and support options, support levels and tiers, and Supports Intensity Scale (SIS©)
• Knowledge of reimbursement rates.
• Knowledge of licensing and human rights regulations.
• Knowledge of best practices in developmental disability services.
• Ability to organize and prioritize work assignments independently.
• Ability to use a range of computer programs and database applications such as Word and Excel.
• Knowledge of the support needs of people with disabilities (physical, cognitive, emotional).
• Strong negotiation and problem resolution techniques.
• Strong communication skills.
• Ability to work with a variety of professionals in the field of intellectual and developmental disabilities with expertise in complex medical and behavioral supports.

Additional Considerations

• Understanding of medical terminology, and medical standards of treatment.
• Experience in service delivery and best practices in developmental disability services.
• Experience in the use of the Waiver Management System (WaMS).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration, interested applicants must apply by completing the online application. A resume may also be included with your submission. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. This position is open until filled; however, applications/resumes will begin to be reviewed within seven (7) business days of the date of this posting. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

Contact Information

Name: ShaKiera Miles

Phone: N/A

Email: shakiera.miles@dbhds.virginia.gov - Inquiries Only/No Submissions, to include resumes.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.