Chief Technology Officer
Job no: 5082895
Position type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Division/Equivalent: Department of Social Services
School/Unit: Department of Social Services
Department/Office: ITS Business Administration
Categories: Human Resources
Title: Chief Technology Officer
State Role Title: Info Technology Manager III
Hiring Range: Up to $250,000 (commensurate with experience)
Pay Band: 8
Agency: Department of Social Services
Location: DSS HOME OFFICE
Agency Website: dss.virginia.gov
Recruitment Type: General Public - G
Job Duties
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas, and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning, and cultivating environments of trust, respect, and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.
The Virginia Department of Social Services has an exciting opportunity to join our team as the Chief Technology Officer!!
The Chief Technology Officer (CTO) reports to the Deputy Commissioner of Policy and Administration and leads and oversees the strategic vision, planning, development, and execution of technology strategies for the Virginia Department of Social Services. The CTO is responsible for assessing the needs of and strengthening partnerships between the agency’s Technology Services Division, Local Departments of Social Services, vendors, external technology providers, and other internal and external stakeholders. The CTO ensures that the agency’s technology vision, strategy, and resources are aligned with the agency’s organizational goals. This is a key executive position that advises and collaborates with executive leaders on the agency’s technology and major technology issues and identifies, evaluates, and recommends new technologies, tools, and resources to enhance both customer-facing and internal platforms.
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.
Minimum Qualifications
• Extensive Information Technology knowledge and experience to include experience in a senior-level IT leadership role, leading and mangaging large scale projects and budgets, while working with Executive leadership and stakeholders to provide oversight and management to IT and project teams.
• Experience in developing and executing technology strategies in complex organizational environments by navigating multiple stakeholder groups, decision making processes, and contributing factors including timelines, fiscal impacts, risk, and potential outcomes.
• Leadership experience in leading change, driving results, and leading people, ideally through the transition of legacy systems to modern solutions, performance management, and cultural transformation.
• Strong understanding of databases, software development, machine learning, cloud computing, and user experience design.
• Demonstrated ability to develop and implement complex strategic technology initiatives that align with organizational goals.
• Strong knowledge of technology trends, industry best practices, and technology innovations.
• Excellent leadership, team building, and management skills.
• Exceptional project management and organization skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with senior-level leadership, cross-functional teams, and external stakeholders.
Additional Considerations
• Commonwealth of Virginia IT leadership experience.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The selected candidate is required to file a Statement of Economic Interests form pursuant to the Code of Virginia § 2.2-3114, as a condition of employment. The filing must be completed on or before the first day of employment and annually thereafter on or before February 1. The selected candidate is required to complete the Statement of Economic Interest training within 2-months of becoming a state filer and at least once during each consecutive period of two calendar years commencing on the first odd-numbered year thereafter. For more information, please visit http://ethics.dls.virginia.gov/.
Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.
VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
This position may be eligible for hybrid telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy on a case-by-case basis.
Contact Information
Name: VDSS – Division of Human Resources
Phone: dssrecruitment@dss.virginia.gov
Email: dssrecruitment@dss.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
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