Title: Office Services Supervisor

State Role Title: Administrative Office Specialist III

Hiring Range: $48,000 - $52,000 / year

Pay Band: 3

Agency: Virginia Department of Health

Location: RICHMOND-HQ

Agency Website: vdh.gov/richmond-city

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 35 local health districts.

The Richmond & Henrico County Health Districts (RHHD) are on the forefront of Public Health and Population Health. Our mission is to protect health, champion equity, and partner to address local needs. We accomplish this by exposing and addressing the root causes of health disparities and protecting health through disease prevention and monitoring, providing clinical services, nutrition services, environmental health services, vital records, emergency planning, and building health equity by partnering with communities and working collaboratively across sectors. WE ARE PUBLIC HEALTH!

The Richmond and Henrico Health District is seeking two Office Services Supervisors to join our teams. The Office Services Supervisor supervises employees performing administrative, fiscal and/or clerical functions. Typical duties: determines priorities, schedules and reviews work; trains, counsels and formally evaluates employees including recommending and taking disciplinary action; evaluates and improves office productivity by recommending organizational changes if necessary for each office, shift or operational area supervised; interprets and implements state and local policies and procedures; assures compliance with program requirements; directly performs more complex clerical duties; collects and analyzes data.

One position will be at the Henrico East location and the other at Richmond City Health District. Mileage reimbursement is available for any work-related travel. Typical work hours are Monday-Friday 8:00 am - 5:00 pm.

Benefits:
This position offers a competitive benefits package including health insurance options, life insurance, retirement plans, disability plans, and more. The Virginia Department of Health also offers paid time off including but not limited to; annual leave, family & personal leave, sick leave, 13 paid holidays, and a host of other leave options.

Minimum Qualifications

Considerable knowledge of and experience in program organization, ability to query and enter data into web-based database. Computer skills necessary.

Excellent customer service and communications skills (oral and written)

Ability to work independently with minimal supervision

Ability to work and contribute within collaborative relationships, including the public

Additional Considerations

​​Experience supervising in a healthcare/medical setting

​Experience in patient confidentially (HIPAA)

​Comprehensive knowledge of and experience in general office practices/procedures and business math​

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Deja Fontenot

Phone: 8042053744

Email: deja.fontenot@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.