Title: Total Rewards Supervisor

State Role Title: Human Resource Manager I

Hiring Range: $86,751 - $102,000

Pay Band: 5

Agency: Department of Juvenile Justice

Location: Central Office

Agency Website: www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

DJJ is currently seeking a Total Rewards Supervisor. The Total Rewards Supervisor provides strategic and operational leadership to a multifunctional administrative team in a public sector HR environment, overseeing employee benefits, disability programs, time and attendance, personnel transactions, compensation backup, and workforce compliance. This role requires strong auditing expertise and a deep understanding of the integration between human resources, payroll, and benefits systems—particularly Cardinal (HR/Payroll), HRIS, and third-party platforms. The supervisor ensures compliance with federal and state employment laws (such as FMLA, ADA, COBRA, HIPAA, and FLSA) and internal policies, manages and audits electronic timekeeping and leave tracking, and analyzes HR data to support accurate reporting and issue resolution. With strong strategic thinking and project management skills, the incumbent leads and coaches HR staff, communicates complex information clearly, and maintains strict confidentiality while managing multiple priorities in a fast-paced, deadline-driven public sector setting.

Minimum Qualifications

• In-depth knowledge of federal and state employment including but not limited to FMLA, ADA, PWFA, COBRA, HIPAA, FLSA, and Workers' Compensation, with the ability to interpret and apply these regulations within a public sector HR environment.
  
• Comprehensive understanding of internal HR policies, benefit programs, Cardinal (HR/Payroll), and payroll practices ensuring alignment with agency and the Department of Human Resources Management (DHRM) compliance requirements.
  
• Proven expertise in managing, auditing and overseeing electronic timekeeping and leave tracking including knowledge of attendance policies, accruals, and leave balance procedures.
  
• Strong strategic thinking and implementation skills to lead and optimize Total Rewards programs and operational processes.
  
• Experience working with HRIS systems and Excel-based reporting tools, including the development and management of HR metrics and dashboards to support quarterly, annual, and audit reporting requirements.
  
• Ability to analyze, interpret, and proactively resolve discrepancies related to payroll, benefits, and timekeeping records with a high degree of accuracy.
  
• Demonstrated skill in managing multiple priorities and projects simultaneously, especially during critical benefit cycles and reporting periods, meeting firm deadlines in a fast-paced, deadline-driven environment.
  
• Effective communication skills, including the ability to explain complex payroll and benefit information clearly to diverse audiences and prepare comprehensive written reports and policy documentation.
  
• Demonstrated commitment to handling sensitive employee and organizational data with discretion.
  
• Strong commitment to confidentiality and discretion in handling sensitive employee and organizational information.
  
• Demonstrated ability to coach, train, and support HR staff responsible for benefits administration, time and attendance, and payroll functions, fostering a collaborative and knowledgeable team environment.
  
• Thorough understanding of compliance requirements related to complex employment and benefit policies and procedures.
  
• Comfortable working autonomously while actively contributing to team goals, managing competing demands efficiently in a high-volume public sector HR setting.

Additional Considerations

• Experience working in a public sector HR environment is highly preferred.
  
• Experience oversees administrative work and implementing tools and functional resources necessary to inform good decision making.
  
• Leadership experience reflecting a teamwork mentality.
  
• Liaison experience with management and employees on leave related issues such as disability plans, accommodations, and parental leave requests.
• Experience managing and reconciling large data sets (3000+) from multiple sources utilizing intermediate Excel skills such as sorting, filtering, pivot tables, vlookup/xlookup, adding/subtracting cells, and formulas (ex. SUBSTITUTE / CONCAT / IF statements).
  
• Demonstrate proficiency through an Excel assessment.
  
• Experience diagnosing problems, gathering pertinent information, and identifying alternative solutions, following up with employees and leadership as needed to resolve issues.
  
• Experience working with internal and external auditors to produce reports and materials needed for requests on a regular basis.
  
• Verifying and ensuring accuracy and validity of moderately complex benefits transactions.
  
• Experience examining HRIS system records to assure adherence to standards and regulations.
  
• Support of organizational goals and initiatives related to automation and process improvements.
  
• Demonstrated skills writing and developing plans, policies, and procedures.
  
• Experience scheduling meetings and tracking progress of priorities.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Lay off Policy 1.3: If you have been affected by DHRM Policy 1.3 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

DJJ Welcomes Veterans: DJJ is committed to hiring and retaining veterans. If applicable, please submit form DD-214 with your state application. Please include your name and the position number in which you are applying along with the DD-214.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Status Updates/Confirmation: Once you submit your online application, you will instantly receive an application confirmation number. You may use this number to track the status of your application during the recruitment process. Please refer to your account for the status of your application. Updates will not be provided via telephone.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply.

Contact Information

Name: Bianca D. Stewart Williams, Talent Acquisition Consultant

Phone: 804-588-4410

Email: djjrecruit@djj.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.