Title: Program Support Technician DSP02943

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and commensurate with experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, VA

Agency Website: vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

About the Position:

The Virginia State Police (VSP) is seeking to hire a Program Support Technician in our Criminal Justice Information Services Division (CJIS) at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Perform analysis of mental health related forms and treatment orders in compliance with §18.2-308.1:2, §18.2-308.1:3, §18.2-308.1:1 or §18.2-308.1:3 of the Code of Virginia.
• Perform computer format procedures to modify and update criminal records.
• Research and analyze court disposition records that contain erroneous and incomplete information.
• Process forms and resolve data discrepancies.
• Automate records, archive source documents, and support procedural updates to maintain data integrity within the CJIS/Central Criminal Records Exchange (CCRE) system.

About the Agency:

We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!

VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications

Knowledge:

• Office practices and procedures.
• General record keeping.
• Analytical and research methods.

Skills:

• Operating computers.
• Using Microsoft Office applications.
• Using automated office equipment.

Abilities:

• To research, resolve, and analyze questionable data by applying established policies, procedures, laws, and regulations.
• To accurately update and archive record information and data.
• To generate required correspondence.
• To work independently and as a member of a team.
• To follow oral and written instructions and pay close attention to details.
• To communicate effectively in English orally and in writing.
• To interact with law enforcement agency personnel, judicial staff, the public, and all others contacted internally and externally.
• To work overtime to address peak workloads.

• Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization.
• High School Diploma or GED equivalent.

Additional Considerations

•Experience in reviewing criminal history records and legal documents for discrepancies preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on August 26, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at civilianemployment@vsp.virginia.gov.

It is the policy of the Department of State Police (the Department) to assure equal employment opportunity to all applicants for employment and current employees. The Department strongly prohibits discrimination based on race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, military status, political affiliation, disability, genetic information, ethnic background, pregnancy, and childbirth.

This policy shall be adhered to in all facets of Departmental employment practices. It is not the intent of this policy to permit or require the lowering of bona fide job requirements or qualification standards to give preference to any applicant for employment or employee. Affirmative measures shall be taken to recruit and retain qualified individuals at all levels of the Department and to embrace and foster diversity, opportunity, and inclusion in the workplace.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

(V)alor (S)ervice (P)ride

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.