Title: Print Services Manager, position no. 00243

State Role Title: Gen Admin Manager I

Hiring Range: $67,990 - $78,188

Pay Band: 5

Agency: Department of Motor Vehicles

Location: PRINTING SECTION

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Motor Vehicles is seeking a Print Services Manager for a position with its Printing Services department in Richmond, Virginia.

The Printing Services Manager leads the Print Services subdivision within Administrative Services, reporting to the Administrative Director or, in their absence, the Assistant Commissioner. This role oversees a team of staff members, managing high-volume printing, mailing, and distribution operations critical to the DMV’s mission. The manager ensures seamless workflow, compliance with federal and state regulations, and the timely delivery of essential documents, while driving operational efficiency, fostering team development, and maintaining service quality standards.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

• Comprehensive understanding of print production workflows, including setup, operation, quality control, and troubleshooting of high-speed printers.
• Knowledge of state and federal compliance regulations, including OSHA standards, document security policies, and building codes.
• Knowledge of project management principles, including resource allocation, timeline management, and procurement.
• Advanced troubleshooting expertise for high-speed printers, mailing systems, and offset presses.
• Advanced proficiency in supply chain and inventory management systems for tracking and procurement.
• Expertise in process improvement techniques for operational enhancements and workflow efficiency.
• Expertise in preventative maintenance scheduling and equipment optimization for operational continuity.
• In-depth expertise in mainframe systems like TSO and batch processing routines for workflow management.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator) for design, prepress, and production optimization.

Additional Considerations

• Familiarity with DMV systems such as OnBase, JES2, NJE and DMV-specific processes for job tracking and compliance monitoring.
• Knowledge of DMV decal specifications and production standards for accurate and high-quality outputs.
• Strong budget management skills, including oversight of transactions, leases, and cost control.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s). Requirement to have a valid driver’s license with no more than six demerit points.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.