Title: Director of Social Services

State Role Title: Counselor Manager

Hiring Range: $72,000-$86,000

Pay Band: 5

Agency: Dept of Veterans Services

Location: Sitter-Barfoot Veterans Care

Agency Website: https://www.dvs.virginia.gov/veterans-care-centers/sitter-barfoot-veterans-care-center

Recruitment Type: General Public - G

Job Duties

The Director of Social Services provides administrative and operational leadership to the Social Services department by planning, directing, and coordinating the activities of the social services programs of the facility and providing for the needs of our resident Veterans and to fully enhance their quality of life. The Director of Social Services is responsible for the organization, supervision, and administration of social services staff to include planning, directing of workforce, controlling costs, and maintaining organizational relationships. The Director of Social Services is responsible for developing, implementing, and managing a comprehensive social work program to meet the needs of our residents and their families.

Job Requirements:
• Plans, coordinates, executes, and supervises all daily activities for the Social Services Department.
• Plans, directs, and coordinates comprehensive clinical social work services to include but not limited to identifying and evaluating personal, emotional, and environmental concerns of residents, counseling residents in individual and/or group settings, and monitor, evaluate, and record resident progress according to measurable goals as described in their treatment care plan.
• Work with the IDCP team to develop a care plan individually designed to assist the resident in attaining the highest practicable physical, mental, and psycho-social functioning.
• Complete Resident Full Assessment Form and Progress Notes by the Assessment Reference Date (ARD) and place on medical chart.
• Completes MDS assessments, CAAs, develops and updates care plans as required/needed.
• Functions as the facilities grievance officer and handles, distributes, follow up on customer concerns and grievances.
• Oversees and coordinates visits with the podiatrist, dentist, optometrist, and other specialists that come to the facility.
• Assists with the PASSAR process
• Oversee and manage the barber/beauty salon staff and supplies.
• Provide staff with frequent, constructive feedback to include but not limited to performing new hire, mid-year, and year end employee evaluations and in-service training as needed or required.
• Determine staffing requirements, and interview, hire, and train new employees or oversee these processes to ensure successful staffing.
• Create long-term work schedules to maximize departmental outcomes utilizing the appropriate levels of staffing and assigning specific duties.
• Establish and implement goals, objectives, operational standards, and procedures for the department.
• Monitor and assesses performance of staff to make improvements or take corrective action as needed.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.

Minimum Qualifications

• Bachelor’s degree in social services, social work, or related field.
• 2 Years prior social work experience in a Long-Term Care (LTC) facility.
• Considerable knowledge of principles and methods for providing supervision to include the ability to instruct and develop staff and ability to plan and direct the work of subordinate staff.
• Considerable knowledge of principles and methods for provision of social services including but not limited to advocating and providing direct support to residents and their families, providing necessary referrals to aid residents and their families in obtaining proper care, monitoring, evaluating, and documenting resident progress.
• Working knowledge of the theory, techniques, and practices of counseling, social work case management, conflict management, and mediation.
• Demonstrated clinical knowledge regarding services which may be provided in a skilled nursing care/rehabilitation facility.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Possess basic knowledge of computer software such as Microsoft Office.
• Ability to effectively communicate both written and orally.

Additional Considerations

• A Master’s degree in Social Work is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Only online applications will be accepted.

Commonwealth of Virginia State agencies must provide reasonable accommodations to applicants with disabilities, where appropriate. Applicants requiring accommodations should direct inquiries to the human resource contact directly. Requests for reasonable accommodations will be reviewed and determined on a case-by-case basis.

Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), MUST attach these forms when submitting their state application and/or resume.

Successful completion of a Background Criminal History Check, reference and employment verifications, and Pre-Employment Drug Test are required. TB Skin Testing will be completed upon hire.

SBVCC is a healthcare organization and must comply with the federal CMS Omnibus COVID-19 Health Care staff Vaccination Regulation; requiring all employees to be vaccinated or receive an exemption as a condition of employment. Upon acceptance of a job offer, new hires will be asked to disclose their vaccination status and present proof of vaccination during the pre-employment process. New hires who are not vaccinated for any reason or choose not to disclose their vaccination status, will need to request a medical or religious accommodation. New hires who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will be subject to testing requirements *

Contact Information

Name: Human Resources

Email: sbvcchr@dvs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.