Title: FA053 - Associate Director of Student Success

State Role Title: Faculty-Administrative

Hiring Range: Commensurate with experience and credentials

Pay Band: 5

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

Provide leadership and services of programs that facilitate adherence to curricula pathways, academic enrichment and skill development, enhanced knowledge of course content and self-efficacy.

Coordinate, manage, plan and/or deliver programs and events that facilitate student's progress toward achieving their education goals, with a focus on first- and second-year experiences, summer bridge, and mentoring.

Coordinates and provides leadership for conceptualizing and implementing first and second-year experience programs for the university, recruit qualified student applicants for the programs, implement appropriate academic, enrichment, and skill activities and initiatives for skill development, coordinate appropriate support, and academic support services.

Minimum Qualifications

− Demonstrated ability to effectively plan (to meet short term and long range), deliver and monitor and assess programs and events
− Working knowledge of retention initiatives and practices focused on freshmen and sophomores
− Demonstrated initiative and ability to work independently
− Demonstrated ability to lead, supervise, and train staff
− Effective interpersonal, oral and written communication skills.
− Working knowledge of tutoring and mentoring
− Ability to work with and interact effectively with diverse groups of students, faculty, and staff.
− Ability to assess, analyze, and report data (written and verbally)
− Demonstrated computer skills, e.g., the ability to conduct internet research and word processing and utilize database software.
− Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the position including the Federal Education Rights and Privacy Act (FERPA)
− Strong problem-solving and critical thinking skills
− Experience implementing new programs
− Strong organizational and time management skill

Additional Considerations

− Experience serving first generation, minority populations and non-traditional college student populations
− Project management certification
− Experience planning large scale events

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: NO EMAIL MATERIAL ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.