Title: Residential Supervisor/QIDP

State Role Title: Direct Service Associate III

Hiring Range:

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Southeastern VA Training Ctr

Agency Website: https://dbhds.virginia.gov/facilities/sevtc/employment

Recruitment Type: General Public - G

Looking for a career with meaning and purpose? Join our team at Southeastern Virginia Training Center!

Southeastern Virginia Training Center is seeking a Residential Supervisor/QIDP to serve as a Support Coordinator/QIDP and member of the Personal Support Team, responsible for coordinating person-centered plans, supervising direct care staff, and ensuring the effective operation of a residential home for 5–10 individuals. The role combines leadership, staff oversight, scheduling, compliance, and administrative duties to support quality care and facility standards.

About Us

At Southeastern Virginia Training Center (SEVTC) we serve citizens with intellectual and developmental disabilities. We are an intermediate care facility operated by the Department of Behavioral health and Developmental Services (DBHDS) where we support individuals in state-of-the-art homes with accommodations unique to their specific needs. At SEVTC, we take pride in providing our individuals with a person-centered approach, fostering their independence, and ensuring their life is fully realized to their potential. Our employees are our most valuable asset, and we take time to invest in their health, wellness, and happiness.

 About the Role

• Coordinate person-centered plans, active treatment, and activities for 5–10 individuals.
• Supervise direct care staff across three shifts, including scheduling, training, evaluations, and performance oversight.
• Manage staffing coverage through advanced scheduling and adjustments as needed.
• Monitor and manage staff overtime, punctuality, and leave usage.
• Provide direct supervision to staff within the home, including training, timekeeping, and evaluations.
• Ensure administrative upkeep and maintenance of the home.
• Serve as Team Lead in interdisciplinary meetings and represent residents’ needs.
• Monitor residents’ status across all disciplines, providing input and feedback.
• Communicate effectively using person-centered approaches in both verbal and written formats.
• Demonstrate leadership in interdisciplinary interactions.
• Maintain compliance with CMS/ICFMR regulations, facility policies, and procedures.

Skills and experience required:

We seek a candidate with a demonstrated ability to work with a diverse clientele to include individuals with Intellectual/Developmental/Behavioral Disabilities. We also seek the following:

• Knowledge of characteristics, behaviors and common medical conditions of people with intellectual and developmental disabilities.
• Knowledge of Medicaid licensure standards.
• Skills in the development of systematic packages of programmatic and medical supports to address the needs of individuals with a disability.
• Ability to facilitate a team of various professionals and paraprofessionals and help them provide functional and focused support for individual benefit.
• Knowledge of Person-Centered Planning Process and Person-Centered Thinking for supporting individuals.
• Effective oral and written communication skills.
• Advanced-level computer skills, including thorough knowledge of MS Office suite of products.
• Demonstrated ability to work with a diverse clientele to include individuals with Intellectual/Developmental/Behavioral Disabilities.
• Ability to work in a fast-paced team environment.
• Must demonstrate ability to work independently carrying out instructions and directives.
• Ability to maintain strict confidentiality when dealing with sensitive and highly confidential matters.
• Demonstrated ability to perform tasks independently and meet deadlines.
• Ability to organize and maintain workflow in an efficient manner.
• Ability to prepare reports utilizing MS Office products and databases.
• Strong communication and interpersonal skills.
• Ability to work accurately with details.
• Experience with monitoring support delivery for people with disabilities required.
• A valid driver’s license is required

Bonus points if you have:

• A bachelor’s degree in one of the behavioral, social science or human service fields such as Special Education, Recreation Therapy, Psychology, Nursing or Social Work.
• Must meet the requirements of a Qualified Intellectually Disabled Professional (QIDP).
• Two or more years’ experience working with people who are intellectually disabled and who may have additional developmental and behavioral disabilities.

What we offer:

We offer an array of benefits to help you take care of you and your family:

• Health, vision and dental; multiple plan choices!
• Health and dependent care flexible spending accounts.
• 13 paid holidays.
• Paid time off to include sick leave, family personal leave, annual leave, parental leave and more!
• Life and long-term care insurance.
• Retirement and savings to include - membership in the Virginia Retirement System (401(a) defined benefit plan) and the commonwealth’s deferred compensation plan.
• Short term and long-term disability benefits.
• Employee assistance program, wellness, employee discounts and so much more!
• Career advancement opportunities.

 Person Centered. Community Based.

SEVTC’s mission is to provide quality, person-centered services for individuals with intellectual and developmental disabilities and their families in partnership with a community-based system of supports.

We envision SEVTC as a center of excellence providing specialized supports that enable successful community living for individuals with intellectual, developmental and behavioral challenges across the state of Virginia.

Our values reflect an environment where: individuals lead self-determined lives that focus on empowerment, dignity and respect, employees are valued and appreciated as out most import asset, individuals and employees live, work and play in an environment that is safe and free from harm, collaboration with DBHDS, community partners, and family members is welcomed and fostered, and resources are utilized in a thoughtful and efficient manner.

 Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Requirements: Applications and résumés for this position are accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System only. Interview decisions will be based solely on the information provided in your electronic application and/or résumé. Please ensure you detail all relevant work experience clearly and specifically; we will not make assumptions about your qualifications. You will receive a confirmation of receipt once your application and/or résumé has been successfully submitted. To check the status of your application, refer to “Your Application” in your account.

Applications/résumés will begin to be reviewed within five (5) days of the posting date.

Background Investigation: All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

Under Virginia Code §§ 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services (DBHDS) cannot employ or utilize as volunteers' individuals convicted of specific ("barrier") crimes or those with pending "barrier" charges.

Reasonable Accommodations: Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at sarita.jordan@dbhds.virginia.gov during business hours (8:00 a.m. to 4:30 p.m.).

Equal Opportunity: The Commonwealth of Virginia is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy.

Veteran Preference: DBHDS is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We highly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply and respond accordingly on the state application.

 Contact Information

Name: Sarita Jordan

Phone: (757) 424-8545

Email: sarita.jordan@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.