Pay Band: 6

Agency: Department of General Services (DGS)

Location: Richmond, VA 

Agency Website: www.dgs.virginia.gov 

Recruitment Type: General Public – G

The Department of General Services (DGS) Director's Office is hiring for a Program Performance Analyst to assess the effectiveness, value, and needs of DGS programs. The Analyst will use qualitative and quantitative research methods to gather data and provide insights for improvement and success.

DGS is a statewide service agency that supports the mission of state and local governments by delivering quality, cost-effective, timely, safe and secure services for other state agencies, local governments, and citizens. DGS serves as the infrastructure for state government by providing laboratory testing, engineering and architecture services, real estate management, centralized procurement services, vehicle management, and more. The Program Performance Analyst supports this by planning and executing program performance audits and providing feedback and recommendations to DGS management that will enhance the efficiency, effectiveness, and economy of DGS operations.

Job duties include, but are not limited to: 

• Evaluate workflows, functions, business unit organizational structures to provide prospective & retrospective reviews on DGS services and develop recommendations that enhance efficiency and effectiveness.
• Research, analyze, and track legislation introduced by the General Assembly to evaluate purpose and impact of legislation and the impact on DGS programs and services.
• Direct and oversee internal process for developing DGS's initiated legislation and response to external legislative initiatives.
• Provide research-based guidance and interpretation to DGS management and program staff on program implementation, policy and procedures, Virginia Code and Acts of Assembly.
• Review contracts to include Memorandums of Understanding (MOU’s), federal, state, and local grants to ensure compliance with applicable laws, regulations, and policies.
• Provide support for meetings to review and study proposed changes to the Code of Virginia related to procurement.

This position is located in Richmond, Virginia and eligible for a hybrid telework schedule (telework up to 2 days/week) after the completion of a Telework Agreement.

We’ve got great benefits! 

DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. Additionally, supplemental bus passes, ride share, or parking are available and DGS is a qualifying employer for the Public Service Loan Forgiveness Program.  

Minimum Requirements

• Experience developing and executing program evaluations and process improvements.
• Experience in reviewing organizational processes in highly automated complex, multi-divisional, or multi-agency environments.
• Experience interpreting and analyzing complex business data (financial, contractual, etc.) to conduct fiscal, programmatic, and policy analyses.
• Experience with qualitative and quantitative research analysis.
• Experience writing fiscal impact statements related to complex bills and reviewing and developing legislative recommendations and policy recommendations.
• Experience in reviewing federal, state, and local grants to ensure compliance with applicable laws, regulations, and policies.
• Experience developing position papers and presentations that provide feedback and recommendations to Executive Management.
• Strong written and oral communication skills, including excellent presentation skills.
• Considerable skill in the use of computer software applications including email, word processors, and spreadsheets.

Visa sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. 

The selected candidate must also pass a criminal background check. 

Additional Considerations 

• Considerable knowledge of DGS operations.
• Experience with administrative and management practices and policies for governmental departments, agencies, and institutions.
• Knowledge of business practices in multi-disciplinary areas such as laboratory operations, building management, inventory and warehousing, and surplus property.
• Experience with Virginia public procurement policies, regulations, and procedures.

Special Instructions 

The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. Please be sure that all of your relevant qualifications and considerations are specifically addressed in your submitted application. 

Online applications should be submitted via jobs.virginia.gov. 

Fax, e-mail, or mail applications will not be accepted. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.  

You will be provided a confirmation of receipt when your application has been successfully submitted. Applications will continue to be accepted until a suitable pool of candidates is received, but this position may be closed at any time after September 16, 2025. Please refer to the “Your Application” page in your account to check the status of your application for this position. Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.    

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

The selected candidate must also pass a criminal background check and complete a Statement of Economic Interest prior to the first day of employment.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights. 

The Virginia Department of General Services is an equal opportunity employer and a proud Virginia Values Veterans (V3) Certified employer. Individuals from minoritized groups, individuals with disabilities, veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.  

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. 

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. 

Contact Information  

Name: DGS Human Resources  

Phone: 804-786-3910  

Email: jobs@dgs.virginia.gov