Title: Program Support Technician

State Role Title: Admin and Office Spec III

Hiring Range: $33,828.00-$55,105.00

Pay Band: 3

Agency: Virginia Department of Agriculture

Location: VDACS CENTRAL HEADQUARTERS

Agency Website: www.vdacs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Agriculture and Consumer Services is seeking a Program Support Technician to provide professional support to the Office of Veterinary Services. which administers all duties assigned to the State Veterinarian under the Comprehensive Animal Care laws (Chapter 65 of Title 3.2 of the Code of Virginia) along with responsibility for Virginia’s livestock and poultry disease control and/or eradication programs to promote the health of livestock and poultry in support of the animal agriculture industry, public health programs, and citizens of the Commonwealth. This position protects public safety by utilizing independent thinking and judgement to maintain a registry containing information on dogs that have been classified as dangerous by the applicable authorities, known as the Dangerous Dog Registry and provides general administrative support to the program including interacting with a wide variety of customers both internal and external to the organization.

Minimum Qualifications

Knowledge of general office management and practices, especially those related to project management, procedure development, and records management. Computer proficiency includes advanced proficiency in MS Office Suite, and other devices and electronic communications, with exceptional skills working with automated database records and reporting. Ability to plan, set goals and objectives and achieve results; to be analytical and make sound decisions; to effectively work independently and in teams. Experience interacting with the public and providing customer service to work professionally with internal and external clients; to communicate orally and in writing. Strong written communication skills to a wide variety of audiences including drafting formal correspondence; capable of multitasking and prioritizing tasks; to provide detailed and thorough work products; and to demonstrate effective interpersonal and customer service skills. Intermediate skills with MS Excel to process data including billing and tracking program activities. Demonstrated ability to read and interpret policies and procedural instructions.

Additional Considerations

A combination of related education, training and experience indicating possession of the preceding knowledge, skills, and abilities to include knowledge of Business, Public Administration, Life Sciences, Analytical Sciences, Agriculture, or related field. Hiring Salary Range: $33,828 - $55,105 annually. Excellent State Benefits.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Immigration Reform and Control Act requires that before we can legally employ an individual, we must verify both the identity and employment authorization of the individual. VDACS uses Form I-9 to satisfy this requirement. Form I-9, instructions, and the List of Acceptable Documents can be found at https://www.uscis.gov/i-9. VDACS does not offer sponsorship for employment purposes; therefore, the selected candidate will need to be able to provide acceptable documents in accordance with Form I-9 (use link above for more details). Additionally, VDACS participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional assistance with this requirement, please contact hr.vdacs@vdacs.virginia.gov.

Final candidate must successfully complete a fingerprint-based criminal background check.

If you have been affected by DHRM Policy 1.30 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

Contact Information

Name: Human Resources

Phone: N/A

Email: hr.vdacs@vdacs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.