Title: Assistant Director – Community Engagement (Cardinal Points)

State Role Title: Gen Admin Manager II

Hiring Range: $116,599 - $144,786

Pay Band: 6

Agency: Dept of Med Assistance Svcs

Location: Dept of Medical Asst Services

Agency Website: www.dmas.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Medical Assistance Services (DMAS) is excited to offer a competitive opportunity to serve as the Assistant Director – Community Engagement (Cardinal Points). The selected competitive candidate will provide exceptional delivery of services to the Policy, Regulation & Member Engagement Division.

Job responsibilities will include, but are not limited to:

The Assistant Director for the Division/Office of Community Engagement supports the Division/Office Director with statewide strategy, planning and implementation of the Community Engagement and Work Requirements program (Cardinal Points).

This position oversees program operations, stakeholder partnerships, member engagement, data reporting and interagency coordination to ensure operations efficiency and federal and state compliance.

The Assistant Director works under the direction of the Director of Policy, Regulation and Member Engagement, and collaborates closely with other divisions—including eligibility, data analytics, IT, communications, and managed care operations—to promote successful member participation and continuous improvement of the program.

The incumbent will also have management responsibilities.

Other key responsibilities include analysis of proposed legislation and budget amendments and testimony at legislative committee meetings and budgets.

The business need for this position have in office requirements to include but are not limited to in-person meetings, meetings with stakeholders, and staff development meetings.

Located in beautiful Central Virginia, the Richmond area puts you just 2 hours from the Blue Ridge Mountains, Virginia Beach and Washington DC. To learn more about the Richmond, VA area visit: https://www.virginia.org

The Department of Medical Assistance Services (DMAS) is working to improve the health and well-being of Virginians through access to high quality health care coverage.

DMAS wants talented individuals who can align their experience with the mission of the agency and its core values – service, collaboration, trust, problem solving and adaptability.

At the Department of Medical Assistance Services (DMAS) we encourage and promote that you Come as you are | Become who you want to be | That is our promise.

Minimum Qualifications

Competitive candidates will meet these minimum qualifications:

Considerable knowledge/experience of state Medicaid and CHIP policy, operations and federal-state partnership.

Considerable knowledge/experience in Medicaid operations, data reporting and contract management.

Considerable knowledge/experience in development of operational processes and procedures to ensure operational efficiency and member support.

Considerable knowledge/experience with implementation of large-scale or interagency initiatives and to operationalize complex policy goals and other new initiatives to improve Medicaid programs.

Extensive experience of systems/programs/computer software, to include Microsoft Suites.

Considerable extensive knowledge/experience of federal and state regulations related to the Cardinal Points program and reporting requirements.

Extensive experience with meeting deadlines and managing multiple priorities/initiatives.

Considerable experience with managing relationships with the key stakeholders, such as MCOs, hospitals, Social Services, key agencies, and federal partners such as Centers for Medicare & Medicaid Services (CMS).

Additional Considerations

Competitive candidates should meet these additional considerations:

Considerable experience with written communication, including public presentation.

Experience with the member-centered program design, equity and access.

Considerable experience planning and directing program activities; analyzing data and resolving problems; interpreting federal and state regulations and DMAS policy.

Considerable experience with analysis of and articulate complex policy concepts, envision change, and promote creative and innovative approaches.

Considerable experience working as part of a matrixed organizational structure with strong record of collaboration to deliver outcomes.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Virginia Department of Medical Assistance Services (DMAS) does not offer employment-based Sponsorship. Selected candidates will have their work authorization completed using the E‐Verify Program.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures, to include the Commonwealth’s Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

This position requires a fingerprint based Criminal History Background Check, Education Checks if applicable, Work History Verification with references.

This position requires the submission of a Statement of Economic Interest (financial disclosure).

If you wish to apply for a job with the Department of Medical Assistance Services, an application and/or resume for employment must be submitted electronically through this website. Mailed, faxed, emailed, or hand-delivered applications/resumes will not be accepted. Consideration for an interview is based solely on the relevant information presented in the state application and/or resume submitted before the closing date.

Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

The Department of Medical Assistance Services practices fair and equal employment opportunity to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

The Department of Medical Assistance Services is a V3 certified state agency that provides hiring preference to veterans and members of the reserves and/or National Guard in support of executive order 29, (2010). If you are a Veteran or Spouse of a Veteran or Active Military Member, DMAS encourages you to apply and respond accordingly on your state application.

Contact Information

Name: DMAS Talent Acquisition

Phone: (804) 225-4407

Email: askhcdtalentacq@dmas.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.