Title: FA371 - University Registrar

State Role Title: Registrar 

Hiring Range: Commensurate with credentials

Pay Band: 6

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

Job Duties

Reporting to the Associate Vice President for Enrollment Management, the University Registrar (Registrar) supports the academic mission of the University through the coordination, supervision, and executive leadership of all functions and services of the Office of the Registrar. Leading a team of five dedicated staff and serving as a collaborative partner to colleagues across the University, the Registrar will support the daily administration of academic records, including registration, production of student grade reports and transcripts, transcript evaluations, graduation applications, degree audit processes, federal reporting, and compliance requirements.

The Registrar will analyze and refine current policies and tools and develop new resources and initiatives that reflect the University’s long-term objectives. Additionally, the Registrar will foster enhanced service delivery and student support across the University, which will include systematizing processes, training, and greater consistency in applying policies and procedures.

The new Registrar will be a systems-thinker in order to fully embrace technology and analytical tools to automate manual processes, optimize existing technology, and lead the implementation of a best-in-class records management system, tailored to the needs of the institution, with the deployment of Workday Student on the horizon for 2028.

Minimum Qualifications

The successful candidate will welcome change and bring wide-ranging knowledge across all aspects of a registrar function and a record of strong stewardship, combined with strategic and inventive thinking and expert problem-solving skills.
The next Registrar will have knowledge of the application of complex student information systems and course registration, enrollment, student record-keeping policies and practices, compliance requirements and practices, and the ability to be effective in a collaborative environment.
In addition, they will demonstrate active participation in professional organizations and networks to maintain knowledge of best practices and stay ahead of trends.
At least ten years of progressively responsible experience, including supervisory experience, in a higher education registrar environment with experience in academic information and records office is required, as is prior experience leading student information system optimizations and/or implementation, and a bachelor’s degree in a related field. Previous experience with Colleague and/or Workday is desired, as is an advanced degree.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

WittKieffer is assisting Norfolk State University in this search. All applications, nominations, and inquiries are invited. Applications should include, as separate documents, a CV or resume and a letter of interest addressing the themes in the leadership profile. For fullest consideration, candidate materials should be received by August 4, 2025. Nominations and inquiries can be directed to: Sarah Palmer and Luis Bertot at NorfolkState_AVPHR@wittkieffer.com.

Contact Information

Name: Human Resources

Phone: 7578238160

Email: hronboarding@nsu.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.