Title: Director Business Process-CHS

State Role Title: Prog Admin Specialist III

Hiring Range: $99,000- $129,000

Pay Band: 6

Agency: Virginia Department of Health

Location: Dept of Health

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Independently performs reviews and provides business process consultation to district and CHS level operations to improve efficiency. Through analytical business process outcomes provides operational, technical and administrative programmatic activities, and implements and manage the needed directions and manuals to meet the agency wide programs for CHS field operations. Characteristic activities include the responsibility to review and determine corrections to administrative CHS involved programs; budget and financial development, business processes; business manager’s organizational development and needs assessments. Independently designs course curricula based on business process analytical outcomes of CHS business programs, developing lesson plans & instructional materials. Facilitating needed training for individuals and teams, securing needed equipment and other resources for instruction.

Working in this position means you will have a direct impact on the success of local health districts and the lives of Virginians. You will be the agency’s subject matter expert in business operations, helping districts improve efficiency, strengthen compliance, and build sustainable systems that support public health outcomes. Your work will shape statewide policies, training, and tools that directly support frontline health district operations. You will engage in diverse projects across budgeting, finance, procurement, and organizational development while collaborating with leaders at every level.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Knowledge of principles and practices of public administration, management, and business operations in large, complex organizations.
• Knowledge of financial management, budgeting, procurement, auditing, and administrative systems.
• Knowledge of adult learning theory, instructional design, and training delivery methods.
• Knowledge of organizational development and program evaluation techniques.
• Skill in analyzing data, conducting research, and developing tools to improve operational efficiency.
• Skill in developing policies, procedures, business process documentation, and instructional curricula.
• Ability to interpret and apply policies, regulations, and administrative requirements.
• Ability to manage multiple complex projects and competing priorities independently.
• Ability to provide consultation and technical assistance to field operations and administrative staff.
• Ability to communicate effectively, both orally and in writing, with diverse stakeholders.
• Ability to lead teams, build consensus, and facilitate collaboration across offices and districts.
• Strong problem-solving, decision-making, and customer service skills.

Additional Considerations

n/a

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

Contact Information

Name: Jessica Vaughan

Phone: n/a

Email: jessica.vaughan@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.