Title: Office Services Specialist

State Role Title: Admin and Office Spec II

Hiring Range: $38,178 - $43,749

Pay Band: 2

Agency: Virginia Department of Health

Location: BLUE RIDGE HQ

Agency Website: www.vdh.virginia.gov/blue-ridge

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts.

The Blue Ridge Health District (BRHD) is seeking to hire an Office Services Specialist for our Charlottesville office. This position will float within the BRHD as needed to support all offices with administrative functions, office coverage and clinical support. We serve the counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson and the City of Charlottesville.

The position supports the Health Services by performing administrative task for immunization, Family Planning, STI, TB, Nursing Home Screenings. Pull, file and purge records in accordance with state retention schedules. Assist with mailing and phone appointment reminders, assemble and review client charts for accuracy and completeness, issues program materials as needed. Verify insurance coverage, collect and enters payments, reconcile cash and receipts, prepare and key deposit. Provides back up as needed throughout the district offices of Charlotteville/Albemarle, Fluvanna, Greene, Louisa and Nelson and performs duties as assigned.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vison and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Knowledge of office and administrative principles and practices
• Working knowledge of word processing and spreadsheet software applications
• Ability to interpret and follow established procedures and guidelines
• Ability to communicate effectively with internal and external customers, verbally and in writing
• Considerable skill in the operation of standard office equipment.
  

Additional Considerations

• Experience in an office setting specific to program area; experience working in a clinical setting to include registration & determine eligibility; verify insurances, and schedule appointments.
• Experience in preparing and processing deposits; experience in collecting payments, reconcile cash and receipts.
  
• Skilled in Microsoft Office Suite
• Experience working with the public
• Bilingual in Spanish/English or Multilingual
  

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHS IG Exclusion List check, employment reference check, and E-Verify. Other financial, credit, driving, or other background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer, VDH welcomes Veterans to apply!

VDH requires all Health-Care Personnel (HCP) to provide documentation of immunization or evidence of immunity to the following: hepatitis B, measles, mumps, rubella, and varicella; a one-time dose of tetanus, diphtheria, and pertussis (Tdap) vaccine regardless of the interval since the last dose of tetanus-diphtheria (Td) vaccine was administered (Td or Tdap boosters shall be received every 10 years); and the current year’s seasonal influenza vaccination.

Contact Information

Name: Richard Bolden

Phone: 434-972-6271

Email: Richard.Bolden@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.