Title: Audio/Visual & IT Tech Support (00245)

State Role Title: Info Technology Specialist II

Hiring Range: $55,000 - $65,000

Pay Band: 5

Agency: The Library of Virginia

Location: The Library of Virginia

Agency Website: https://www.lva.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

The Library of Virginia is seeking to provide LVA staff and external users with audio/visual support for presentations, programs and other facility and online uses. Support the recording of videos and podcasts, as well as social media events usage for LVA’s digital production studio. All AV equipment, including cameras, projectors, microphones, speakers, and any other equipment and associated software will be managed. In addition, other support including installation, configuration, troubleshooting, user support, documentation, and one-on-one ad hoc staff training will be required, as well as desktop hardware, software and peripheral support as needed, including user helpdesk tickets. Support IT staff related to agency security requirements, documentation and vulnerability scans/mitigations.

Minimum Qualifications

-Considerable working knowledge of audio/visual equipment, video design and production techniques. Knowledge of Crestron AV equipment and Clickshare a plus.
- Considerable working knowledge of the principles and application of audio/visual instruction methods.
- Considerable working knowledge of computer equipment and software.
- Considerable working skills in configuring, operating and maintaining audio/visual and peripheral equipment.
- Considerable working skills in supporting computer systems and software.
- Considerable knowledge of security policies and requirements.
- Strong interpersonal skills and ability to work with others in a courteous manner and as a member of a team.
- Ability to organize, schedule and manage audio/visual services for events and programs.
- Ability to communicate effectively orally and in writing.
- Ability to deal effectively with internal and external users.
- Ability to rapidly adapt to a constantly changing environment.
- Ability to work independently.
- Ability to manage time and multiple priorities effectively.
- Ability to troubleshoot and research technical issues.
- Ability to explain troubleshooting steps and how-to’s in an appropriate manner with. regard to a user’s technical abilities.
- Ability to meet the public and interact with co-workers in a cordial and efficient manner.

Additional Considerations

n/a

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate must be able to work a flexible schedule to include working in the evening to provide support for special events.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number of the fax cover sheet. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.

All applicants are subject to a background investigation. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.

“The Library of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.”

Equal Opportunity Employer

Contact Information

Name: Marjorie McGregor

Phone: 804-338-9034

Email: Marjorie.McGregor@dhrm.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.