Title: Licensure/Certification Program Manager

State Role Title: Health Care Compliance Manager

Hiring Range: $100,000 - $115,000

Pay Band: 5

Agency: Virginia Department of Health

Location: Perimeter Center

Agency Website: https://www.vdh.virginia.gov/licensure-and-certification/

Recruitment Type: General Public - G

Job Duties

Are you a strategic leader passionate about improving health care quality and protecting patients across the Commonwealth? The Virginia Department of Health (VDH) is seeking a strategic, experienced, and mission-driven leader to serve as the Acute Care Division Director within the Office of Licensure & Certification (OLC). This position plays a vital role in protecting the health, safety, and rights of patients by overseeing the licensing, inspection, and regulation of acute care facilities across the Commonwealth of Virginia.

The Division Director will provide leadership and guidance for regulatory programs focused on hospitals, ambulatory surgical centers, home care organizations, hospice, and other acute care providers. This position is responsible for ensuring compliance with state and federal laws, fostering a culture of accountability and excellence, and collaborating with stakeholders to advance healthcare quality and safety in Virginia’s acute care system.

Key Responsibilities:
• Provide strategic direction and executive leadership for the Acute Care Division.
• Oversee the licensing, inspection, and regulation of acute care facilities, ensuring compliance with applicable laws and regulations.
• Supervise and support a team of managers, surveyors, and administrative staff; promote a culture of transparency, professionalism, and continuous improvement.
• Collaborate with VDH leadership, federal partners, healthcare providers, and community stakeholders to improve healthcare delivery and protect patients.
• Contribute to policy development, regulatory review, and process improvement initiatives.
• Respond to legislative inquiries, prepare reports, and represent the division in public forums as needed.

This is a critical leadership role for an accomplished professional who is committed to safeguarding Virginians through regulatory excellence and the advancement of healthcare quality.

Minimum Qualifications

• Broad knowledge of national, regional and state health care issues
• Specific knowledge of and experience in federal and state laws and regulations
• Experience managing large staffs, remotely and on-site; experience developing, monitoring, and managing budgets
• Knowledge of state and federal budgeting processes and procedures
• Must be able to effectively write and deliver guidance to staff and constituents on applicable legislation/regulations, personal communications and technical reports
• Must effectively communicate orally and interpersonally before groups; ability to provide direction and management to staff; interpret regulations and policies and apply them independently
• A valid State Driver's License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency
• If performing LTC inspections- must obtain SMQT Certification within 12 months of hire date and obtain medical clearance and be successfully fit tested in accordance with OSHA regulations within 90 days of hire date and annual thereafter; knowledge of legislative, regulatory and legal processes as they relate to state and federal rules pertaining LTC licensing and certification

Additional Considerations

• Experience in Public Administration, Medical Sciences, etc.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Deja Fontenot

Phone: N/A

Email: deja.fontenot@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.